Get the latest in fashion and gifts from Nordstrom, while shopping from the comfort of wherever you and your phone might be! Plus, get free shipping and free returns—all the time.
• See what's in stock at your favorite store right from the app.
• Inspire your style with styling tips, ratings, and reviews.
• Choose from a variety of fun gifts for anyone on your list.
• Get notifications about our biggest promotions, so you don't miss out.
• Need it today? Just buy from the app and pick up your order in store.
Nordstrom is a leading fashion specialty retailer, offering customers one of the most extensive selections of clothing, shoes, and accessories for men, women, and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
In this update:
• Various bug fixes and improvements, making the app even faster.
Please keep sharing which app experiences are important to you at http://nordstrom.uservoice.com.
Ratings and Reviews
Feature Loss, Background App Support
Hello! I just wanted to leave a quick review of this Nordstrom iOS app as a whole. UI and UX wise this app is definitley on par with a shared and abrupt positive experience especially when going back and fourth between your website and the app on a daily basis as I do. There is however on main downfall of this app that often causes me to use your website instead. And I honestly think that here we are in 2018 and this should’ve been dealt with awhile ago. Background resuming.. Essentially all apps these days support this feature however whenever I leave the Nordstrom app and return my current search, view, anything is removed and the app restarts a fresh. This is incredibly annoying. I could be knee deep into a style exploration and I get a text message that forces me to leave the app. Once I do not thinking bam my search and what I was looking at is now gone. I get that inventory is constantly shifting and things need to be updating in the background but every other app out these days can manage this appropriately so there must be a way. I think if you really want this app to truly be world class as your shopping institution is as a whole this is something that needs immediate revisiting and support from your development team. I hope that this will at least go into consideration as it really is a heck of a feature loss at this point. Thanks for hearing me out!
Share my wishlist! Make reviews easy!
I LOVE shopping Nordstrom’s and I do 99% of my shopping through the app but I have two major issues. Leaving reviews; why on earth don’t you make leaving a review as simple as creating a link on the item in the “purchases” section and name it “leave a review”? You know I bought the item, you see I’ve received my item. For me to leave a review I have to go to my emails, search Nordstrom, search for “review your item” in the subject and then, because the item isn’t listed in the email subject....I have to open every single email, follow a link, leave a review, return to my emails and sift through the “leave a review” emails to see which email belongs to which item. Frustrating! I buy 20-40 items a month from Nordstrom’s...that’s a lot of email searching. Secondly; it’s my birthday month and everyone wants to know what to buy me. Why can I not share my wish list?? I cant even share my shopping bag items. There’s the arrow link to share on each item in my cart BUT when I share the item the color and size does not travel with the share so the recipient just see’s that I like a particular sweater but no idea of the size or color. These are really basic capabilities, I expect better from Nordstrom’s. I had to share my wish list items from another app.
Updates not improving experience
Update: August 31, 2018 - newest issue I've experienced is the login page not loading so I can't even attempt to log in. I was advised by customer service to uninstall and reinstall the app which is annoying. Probably a server/API issue that should be fixable without requiring the user to do anything. Oh well. It works now but quite annoying.
Looks like things in the Account section are finally working properly (opens natively in the app rather than opening a web browser window).
This is still happening: anytime you go to the wishlist and hit edit, it takes FOREVER to load the functionality, we're talking 3-5 seconds on wifi or my LTE network in the US. Then, when you select an item, it's another 3-5 seconds before you know the item has actually been selected. These types of responses times shouldn't be acceptable. Go and look at industry benchmarks. The folks at Nordstrom who work on this feature must not actually use it in real life. Same advice, dogfood your app. Lots of low hanging fruit to help improve the user experience and help users spend money via the app.
Developer Response ,
Hi, BayAreaNativeFan - We’re sorry about the Shopping Bag and Wish List trouble—our latest update should have resolved those issues. We'll keep working to improve the experience for some of your favorite features, and appreciate your continued feedback and patience! Please continue to check the app store for regular updates.
- Nordstrom, Inc.
- 193.6 MB
- Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © Nordstrom, Inc.
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