Screenshots

Description

If you're an on-the-go person that wants quick and easy access to your finances no matter where you are, we offer an app that lets you do just that.
Features:
- View balances and make transfers between accounts.
- Pay bills anywhere, anytime.
- Locate North Shore Bank offices and ATMs.

What’s New

Version 18.3.70

This version includes user experience enhancements, bug fixes and more.

Ratings and Reviews

4.5 out of 5
227 Ratings
227 Ratings
Desiree M. Miller ,

This app deserves 0 stars.

This app is just awful.

Why is it so dysfunctional at night, especially sunday nights?

The added facial recognition feature to sign in barely works. In fact it has once again caused me to be locked out of my account. My phone doesn’t have this issue with any other app that uses the face recognition feature.

When you have trouble with the app there’s absolutely no 24/7 help. You have to wait until the bank is open which on the weekends or in the middle of the night is a pain.

I’m tired of opening it and it telling me my session has timed out. Hello, I just opened the app.

The deposit check feature can be infuriating as well. I’ve never had to take so many pictures of a checks. I’ve been depositing checks via apps for a few years now and this is the most finicky bank app I’ve used.

UPDATE: The app once again isn’t working at night on the weekend. SHOCKING🤦🏻‍♀️
At this point I’ve tried to get into it Friday, Saturday and Sunday outside of bank hours (it’s when I can do it) and no luck whatsoever.

I’m going to say this once again.

There needs to be 24/7 live support.

I thought the update would make things better. I guess I was a bit naive.

JB90039 ,

WORST BANK APP EVER

DUDE. Just put the fingerprint ID automatically. You don’t need to tell me the app timed out so that I have to go back to the Touch ID and log in again. This little detail annoys the heck out of me. Just have it require it upon opening the app.

Also, I agree with another reviewer, the weekends are horrendous. 95% of the time I can’t log in on Sunday evenings. Whyyyyy? There’s no reason an app should operate on banker’s hours—The entire purpose of the app is to have 24-hour access to information and functionalities.

Worst bank app in the history of bank apps.

mkeshok ,

Needs an overhaul.

Every single time you open the app, it says the session has timed out. Even if the app was freshly opened. You must force quit and restart in order to use biometrics to log in. Really poor quality control here. Seems they did zero real world testing. It works but is sloppy. UX design is clunky at best. Again, no money spent here on the user experience. I pretty much only use to deposit paper checks every now and then.

Information

Seller
North Shore Bank, FSB
Size
115.3 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, Spanish
Age Rating
Rated 4+
Copyright
© 2018 Fiserv, Inc. or its affiliates and licensors.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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