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NorthStar Connect

By Northstar Alarm Services, LLC

This app is only available on the App Store for iOS devices.


The NorthStar Connect® Remote Services app gives you complete control of your Honeywell security system, thermostats, lighting, locks and more, plus the ability to receive text messages and email alerts, view live video and see your video doorbell events, locate vehicles or assets*— in real-time where ever you are 24 hours a day.

Requirement: Compatible Honeywell security systems with a subscription to NorthStar Connect Remote Services. Please contact your security professional for additional information.

Feature Highlights:
· Arm or disarm your security system
· Turn lights on or off
· Adjust thermostat temperature
· Unlock or lock doors
· Control an August Smart Lock
· Create Smart Scenes with a Wizard guide for convenience
· View your live video and video events
· See your SkyBell video doorbell events
· Receive email and text alerts about events in your home or business including alarms, extreme temperature changes, motion detected in restricted areas, movement of valuable items, and more
· Language support for: English, Latin American Spanish, French Canadian, Brazilian Portuguese
· Secure Login with your fingerprint
· Locate vehicles or assets
· Create users and manage their security system codes
· Test Drive Demo

What's New in Version 4.7.2

Update to the design of the home screen! In addition to security management you can now view new system events, check your SkyBell status, and view the local weather. We have also reintroduced the Arm Night Stay command for panels configured for arm night stay. By long pressing the Arm Stay button, you will now have the option of either arming in stay or night stay modes.

We have also worked to fix the following bugs and bring the following improvements in this release:

•Updated icons in the events screen
•Updated Test Drive with the new home screen
•Resolved an issue causing the app to hang on the 'please wait' screen when launched
•Improved voice over recognition for the visually impaired
•Fixed an issue causing the live stream to freeze on a C1 camera when a snapshot was taken
•Resolved an issue causing certain smart scenes to not honor schedules
•Tapping on a video recording push notification for the new C-series cameras will now take the user directly to video playback
•Added a firmware upgrade indicator for C-series cameras when a firmware upgrade is in progress
•Fixed an issue causing users to receive a server not found error while viewing a live stream of a C-series camera
•Fixed an issue causing the "Last Viewed" option in settings to not behave properly
•Fixed an issue causing the touch id pop up not to display in certain scenarios
•Fixed an issue resulting in a web service error when the user selects the locate now option in the GPS module
•Fixed an issue causing the search bar not to display in the location selector
•Fixed an issue causing the 5 day weather on the home page to display in Celsius when Fahrenheit is the set temperature scale
•Additional stability improvements

We keep working on releasing new fixes and improvements. Stay tuned for upcoming updates. Still having issues? No problem!

•Get help at
•Fill out the feedback form found in More > About > Provide Feedback


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Customer Reviews

Delays in events

Ill receive a notification about a motion at my door and when I go to check the camera it shows it real quick and then closes it out. Then when I go to check who came to my door it wont show the event that I was notified for until much later. Not even worth opening the app when I cant even see who’s at my door

Poor connection

I have to press “try again” too many times, before I can arm or disarm the system.

NorthStar Connect
View in iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Lifestyle
  • Updated:
  • Version: 4.7.2
  • Size: 184 MB
  • Apple Watch: Yes
  • Languages: English, French, Portuguese, Spanish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Apple TV: Yes

Customer Ratings

Current Version:
All Versions: