Need to make a transfer at night? Want to check your balance before making a big purchase? We put banking at your fingertips with our Northwest mobile app.

We provide fast, free, secure access to your accounts on the go.

• Check account balances
• Mobile Deposit
• View recent transactions
• Transfer funds
• Pay bills
• Popmoney (Personal customers only)
• Cardswap (Personal customers only)
• Locate ATMs and offices
• Approve or reject scheduled transfers and payments (Business Mobile Banking customers only)

To learn more, visit or call 1-877-672-5678, Monday – Friday from 7:00 am to 8:00 pm & Saturday from 8:00 a.m. to 4:00 p.m.

© 2015 Northwest Bank
Member FDIC

What's New

Version 5.0.5407

Includes a fix for mobile deposit errors and contains a new endorsement overlay reminder

Ratings and Reviews

2 out of 5

194 Ratings

194 Ratings

They’re doing their best...


iPhone 7: The U.I looks nice, transitions for opening the menu could be smoother, I deposited a check and it went smoothly, when I try to open a new account though, it tells me to correct the highlighted fields which are parts of my name, which I have more than one middle and last names (drivers license is “fun” to get too lol) however the box is grayed out and unable to edit at all. I don’t mind going down to the bank as it’s close to me but could be a lot easier. Also the website it takes you to, to add accounts could have a cleaner updated U.I. But it is easy to work with now. Also THANK YOU FOR ADDING TOUCH ID THANK YOU. Also sounds like you need a new programmer. This is a serious business and to make this app stable so the other reviewers can enjoy it perfectly all the time 99% of the time at least. Sounds like you’ve got an softmore intern



I continue to be disappointed with this app and bank. I concur with the review titled "Inconsistent." I never have a clue as to how much money I actually have because one day it shows all current transactions and the next they disappear. Before I know it I'm down to $10 or an overseas account because the day before I had $200 according to them. Yes, I can keep track by hand the old fashioned way but isn't the point of mobile banking to modernize the way we manage money. I've already spoken to them about the issue. Apparently they are "working on it" but it's been several months now. It's a hassle to switch banks but I'm starting to think that'd be the best option. No Northwest I do not need your # to contact customer service. I need you to read the reviews, take this issue seriously and update your interface stat.

Developer Response

I'm sorry to hear you're experiencing issues with the app. Please contact Customer Service at 1-877-672-5678 so they can assist you with your specific concerns.

Absolutely terrible app


This app is terrible. Consistently it will not let me log in. I get a “There is a problem connecting to the server” message for days. I try uninstalling and reinstalling the app (which I shouldn’t need to do in the first place) then end up having to call to get it fixed. Then overnight and weekends you might as well guess at your balance because things appear and disappear seemingly at random. I am told on the phone that overnight and on weekends things are “processing” and balances may not be correct. Well my old bank’s app that NW bought out never had any problems telling me my balance no matter what time of day or day of the week it was. This is 100% unacceptable in the year 2018. I am literally ready to switch banks because of this terrible app. We deserve better.


Northwest Savings Bank
34.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© 2015 Northwest Bank


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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