Need to make a transfer at night? Want to check your balance before making a big purchase? We put banking at your fingertips with our Northwest mobile app.

We provide fast, free, secure access to your accounts on the go.

• Check account balances
• Mobile Deposit
• View recent transactions
• Transfer funds
• Pay bills
• Popmoney (Personal customers only)
• Cardswap (Personal customers only)
• Locate ATMs and offices
• Approve or reject scheduled transfers and payments (Business Mobile Banking customers only)

To learn more, visit or call 1-877-672-5678, Monday – Friday from 7:00 am to 8:00 pm & Saturday from 8:00 a.m. to 4:00 p.m.

© 2015 Northwest Bank
Member FDIC

What's New

Version 5.0.5407

Includes a fix for mobile deposit errors and contains a new endorsement overlay reminder

Ratings and Reviews

3.8 out of 5
668 Ratings
668 Ratings

Will not display correct balance info regularly

Was really enjoying the app up until I went to check my balance. I was confused when I saw that my balance was significantly higher now than it was just a few hours ago. I thought I had gotten paid days earlier than I should have. Nope, just all my recent activity from the last 4 days is now missing. Came to read these reviews and I realize it is just a problem of consistency and accuracy in what information the app has. So disappointing because it seems as though they will not be fixing the app and I will have to go back to the old fashion way that I used before I got the app. Please invest in a decent IT team and take care of your customers instead of doing small bug patchwork and making us constantly uninstall and reinstall just to see our bank account. It’s 2018 and everything is done through technology now because it’s less time consuming and more efficient. This shouldn’t be this difficult if you invest into it correctly.


They’re doing their best...

iPhone 7: The U.I looks nice, transitions for opening the menu could be smoother, I deposited a check and it went smoothly, when I try to open a new account though, it tells me to correct the highlighted fields which are parts of my name, which I have more than one middle and last names (drivers license is “fun” to get too lol) however the box is grayed out and unable to edit at all. I don’t mind going down to the bank as it’s close to me but could be a lot easier. Also the website it takes you to, to add accounts could have a cleaner updated U.I. But it is easy to work with now. Also THANK YOU FOR ADDING TOUCH ID THANK YOU. Also sounds like you need a new programmer. This is a serious business and to make this app stable so the other reviewers can enjoy it perfectly all the time 99% of the time at least. Sounds like you’ve got an softmore intern



I continue to be disappointed with this app and bank. I concur with the review titled "Inconsistent." I never have a clue as to how much money I actually have because one day it shows all current transactions and the next they disappear. Before I know it I'm down to $10 or an overseas account because the day before I had $200 according to them. Yes, I can keep track by hand the old fashioned way but isn't the point of mobile banking to modernize the way we manage money. I've already spoken to them about the issue. Apparently they are "working on it" but it's been several months now. It's a hassle to switch banks but I'm starting to think that'd be the best option. No Northwest I do not need your # to contact customer service. I need you to read the reviews, take this issue seriously and update your interface stat.

Developer Response

I'm sorry to hear you're experiencing issues with the app. Please contact Customer Service at 1-877-672-5678 so they can assist you with your specific concerns.


Northwest Savings Bank
34.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
Age Rating
Rated 4+
© 2015 Northwest Bank


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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