The Norton Family app¹, from the makers of Norton Security, helps teach your kids safe habits for Web exploration and helps you stay in the know about where your kids are.

“Norton Family Premier offers an impressive range of parental control and monitoring features for parents of today’s hyper-connected kids.”
~ Neil J. Rubenking, Reprinted from with permission. © 2016 Ziff Davis, LLC. All Rights Reserved.

PLEASE NOTE THAT THE APP IS CURRENTLY AVAILABLE FOR USE ON CHILD DEVICES ONLY. Please use the Norton Family portal for configuration and monitoring. Stay tuned for updates on the availability of our app for parents’ use.
Download the Norton Family app to your kids’ iOS devices, which will install the Norton browser for enhanced protection.

- Web Supervision: Configure rules in the Norton Family portal to control your child’s access to websites. When your child accesses any of the blocked websites in the Norton browser, you will be notified in the portal.
- Location Tracking²: Turn on Location Supervision³  on your child’s device to track their current location, and view the Location history in the Norton Family portal.
- Search Supervision: Track your child’s search activities through the Norton browser in the Norton Family Portal
- Video Supervision²: View the Youtube videos your child watched in the Norton browser in the Norton Family portal.
- Instant Lock: Grant or block access to all apps, browsers, games and more from the Norton Family portal when you need to enforce a break. Parents and kids can still connect to each other when the kid's device is in Lock mode.
- Use the different forms of activity-tracking reports in the Norton Family portal mentioned above (30-day history) to gain insights into how and where your kids spend their time online, so you can see what their interests are and help keep them safe. 

IMPORTANT NOTE: Please disable Safari or any other browser and the YouTube app so that your children’s activity can be monitored.

¹ Norton Family account required to use the Norton Family app
² Premium feature, which will be available until the 30-day trial is over
³ Continued use of GPS running in the background can dramatically decrease battery life

Online safety is a growing concern for children and parents. Common threats regarding Internet family safety include: cyber bullying, obscene or offensive content, pornography, hateful messages, and sexual predators. Children are naturally curious and may not always know when an online situation is unsafe. Fortunately, Norton Family can help monitor your child’s online activity.

NOTE TO PARENTS: If you face any issues with the app on your child's device, send us an email

What’s New

Version 1.8.2

- Minor bug fixes

Ratings and Reviews

1.6 out of 5
115 Ratings
115 Ratings
Mrs.Anderson731 ,

This app needs so much help

Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).

On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.

This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!

Tecdiver ,

Bad Choice, doesn’t work and support can’t help!!!

I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!

Developer Response ,

We're terribly sorry for the trouble. This isn't a kind of service we want our customers to have and we want to make this right for you. Please write to us at to get more information about this. We can work together and fix this. ,

Would be great if it didn’t easily uninstall.

This app installs a vpn profile and Norton’s own browser on my iPhone 6. It allowed for blacklist and whitelist of websites. That is the best part. The browser was working great on WiFi and cellular LTE. Then I tested the vpn. I easily uninstalled the vpn with my phone password and safari was back with regular norton filtering of safe search and its websites but my blacklist of websites were not filtered! This renders the app useless. Please fix this app ASAP. Please require the user to sign into the Norton account to get a password to uninstall the vpn. This would give it the right protection it needs. This app could be great. We need more apps like this that works. I believe this app would be great if the vpn was not easily uninstalled. Please fix it so I can change the rating to five stars.


61.3 MB

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2018 Symantec Corporation


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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