By Norwegian Cruise Line®
Open iTunes to buy and download apps.
Now Norwegians can unwind, unplug and still stay connected. Our Norwegian iConcierge app informs you about everything happening on board, lets you make reservations for Shore Excursions, keeps you in contact with friends, and more, on board Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape & Norwegian Gem. You can plan your playtime with just one hand—which is great because your other hand will probably be holding an umbrella drink.
You can access on-demand information and real-time services, including:
• Shore Excursion Previews and Bookings
• Restaurant Information with Menus and Bookings
• Account Review
• General Information, such as Onboard Services, Spa Services, Shopping and Casinos At Sea
• Daily Activities
• CruiseNext Information
• Messenger/Phone Features with Other Guests during your cruise* (Nominal One-Time Fee During Cruise).
• Phone Calling with Family and Friends Back Home* (Nominal Per Minute Fee During Cruise).
Three Stages: Countdown…Connected…Registered
Norwegian iConcierge works exclusively on board. Once you download the app, input your cruise date and a countdown timer begins. That’s how you know you're in business. Be sure to enable push notifications when you download the app if you’re interested in using the phone and messenger feature.
Once you are on board, access the Norwegian iConcierge app for step-by-step instructions on how to connect. The Norwegian iConcierge features will activate after you board the vessel and connect and register your device.**
Norwegian iConcierge never sleeps, and with so many ways to play on Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun,Norwegian Jade, Norwegian Escape & Norwegian Gem you may not either.
See you on board!
*The Phone calling features are available on iPhone only. However, the Messenger feature is available on both iPhone and iPad.
**There is no charge to connect to the ship’s WiFi network to use Norwegian iConcierge services. Separate WiFi Internet access is available at a nominal charge.
To reach guests who are sailing onboard Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, Norwegian Sun, Norwegian Jade, Norwegian Escape & Norwegian Gem using the Norwegian iConcierge Phone Feature, please call: 1-877-308-5605 (Toll-Free, US Only) or 305-400-4629 (Local or Outside US), select the ship the guest is sailing on, and dial their stateroom number or their direct extension…
What's New in Version 3.0.28
We had a group of 8, 6 of us had this app and it was wonderful. The first day we went by the main desk and found we were putting in the wrong number for each person so we made the updates and never had an issue. What a great way to keep in touch with everybody while we're all out having fun on the ship.
Countering bad reviews
1. you have to be on the ship connected to NCL's wifi. It does NOT cost!
2. Husband and I used it all 10 days and loved it, it worked just fine.
3. No app is perfect. NCL will fix the kinks. Give them time, it's still new. No harm no foul getting the app and deleting if you don't like it.
4. You need to have some idea of how to work a phone and app for it to work!
Doesn't Work as Promised
App loaded fine. Paid the extra for messaging and phone connectivity. Messaging didn't work at all. Phone either. Account Activity always showed $0 (I wish!). "Things To Do" worked "sometimes." Disconnected from wifi often. Save your money; avoid this app and bring 2-way radios.
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- Category: Travel
- Updated: Dec 12, 2015
- Version: 3.0.28
- Size: 21.1 MB
- Language: English
- Seller: Norwegian Cruise Line Holdings LTD
- © Norwegian Cruise Line®
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.