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Norwegian iConcierge

By Norwegian Cruise Line®

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Now Norwegians can unwind, unplug and still stay connected. Our Norwegian iConcierge app informs you about everything happening on board, lets you make reservations for Shore Excursions, keeps you in contact with friends, and more, on board Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star, and Norwegian Sun. You can plan your playtime with just one hand—which is great because your other hand will probably be holding an umbrella drink.

You can access on-demand information and real-time services, including:
• Shore Excursion Previews and Bookings
• Restaurant Information with Menus and Bookings
• Account Review
• General Information, such as Onboard Services, Spa Services, and Shopping
• Daily Activities
• Cruise Rewards Information
• Messenger/Phone Features with Other Guests during your cruise* (Nominal One-Time Fee During Cruise).
• Phone Calling with Family and Friends Back Home* (Nominal Per Minute Fee During Cruise).

Three Stages: Countdown…Connected…Registered

Norwegian iConcierge works exclusively on board. Once you download the app, input your cruise date and a countdown timer begins. That’s how you know you're in business. Be sure to enable push notifications when you download the app if you’re interested in using the phone and messenger feature.

Once you are on board, access the Norwegian iConcierge app for step-by-step instructions on how to connect. The Norwegian iConcierge features will activate after you board the vessel and connect and register your device.**

Norwegian iConcierge never sleeps, and with so many ways to play on Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star & Norwegian Sun, you may not either.

See you on board!

*The Phone calling features are available on iPhone only. However, the Messenger feature is available on both iPhone and iPad.
**There is no charge to connect to the ship’s WiFi network to use Norwegian iConcierge services. Separate WiFi Internet access is available at a nominal charge.

To reach guests who are sailing onboard Norwegian Epic, Norwegian Breakaway, Norwegian Getaway, Norwegian Pearl, Norwegian Jewel, Norwegian Pride of America, Norwegian Star & Norwegian Sun using the Norwegian iConcierge Phone Feature, please call: 1-877-308-5605 (Toll-Free, US Only) or 305-400-4629 (Local or Outside US), select the ship the guest is sailing on, and dial their stateroom number or their direct extension…

What's New in Version 2.19

Added functionality


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Customer Reviews

Very useful app! Highly recommend!

Don't believe the other negative reviews you're seeing. This App was incredibly useful on an NCL cruise we just finished.

Firstly, it has all your daily activities listed.... Which is helpful, so you don't have to carry the daily schedule around (or if you just forgot it in your room). Secondly, all your dining and excursion reservations can be done on here.... Which makes it so easy to do!

My favorite feature, though, was being able to use the 'phone'. Activating this (for a small 7.95 fee) allows you not only to call others that have the App, but also call everywhere else on the ship!! You can call other rooms, they can call you, you can call the Guest Services desk or a specific restaurant or the was having a 'house phone' in your hands at all times! Now, there were some occasions where the wifi signal dropped, such as in an elevator, but that's to be expected, and wasn't a big deal. Pros definitely outweighed any negatives.

Definitely download and use the app and the phone feature. (Didn't try the messaging, so can't comment on that).

Oh, and Just remember to keep your phone on airplane mode and do the proper things to avoid getting charged for 'roaming data'.....

Love this app

Its a really good app when you are on a cruze. it shows you everything on the cruze and whats going on!

VERY helpful!

this app was VERY helpful on the cruise! One suggestion----add a ship map!

Norwegian iConcierge
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Travel
  • Updated:
  • Version: 2.19
  • Size: 16.9 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

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