Description

Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app.

* You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder
* Book flights directly from the travel assistant
* Add and keep track of trips that haven’t been booked with your profile
* Check in on the go – convenient and quick
* Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line
* Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily
* Add seat reservations to your flights and make sure you get your favourite seat
* Get push notifications with up-to-the-minute info about your flights
* Automatic login for faster access to your information and for booking flights
* Travel archive with your previous flights
* Check if flights are on time with our flight status overview
* Offline access – your travel information’s always there when you need it
* Passbook support for your boarding passes when you’ve checked in online

Help us improve the app!
Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at travelassistant@norwegian.com

What’s New

Version 4.5.1

- Fixed bug that some users have been logged out of App involuntarily
- Tickets can be shared easily with co-travelers
- New feedback form for technical errors in App
- Other bug fixes and improvements

Ratings and Reviews

4.8 out of 5
5.8K Ratings
5.8K Ratings
phaedrus poe ,

Does Almost Nothing

I downloaded this app in order to track the status of a recent trip to Europe. Almost none of the features in this app work. You can’t book a seat (which I already booked, but the status says I haven’t), you can’t change your meal, you can’t book your luggage, and you can’t even contact customer service for help.

I have booked three different flights on three separate budget carriers for this trip and the other two have none of these problems. I am already checked in to the other two legs with zero issues. Due to where I live there aren’t many carriers operating out of the nearest airport, but navigating through Norwegian’s app has rendered driving an extra two hours more convenient by comparison.

IHATENORWEGIAN ,

DO NOT FLY WITH NORWEGIAN AIRLINES!!!

Flew with them from Houston, lost both of my bags. One arrived week after, and it was broken, the other one arrived 2 months after, and it was also broken. After fighting with the company, and complaining, they refunded me with only 50€ for both broken bags. Also, I sent recipients for the stuff purchased while missing bag, and they did not refunded me at all. This company is a joke, not professional, and fraud!!!!
And not to forget to mention, they did not accept my cash payment at the airport for 2 bags, I could only pay with a card. This information was not written anywhere, and put me in unpleasant situation.
Will never travel with them again!! If I can I would rate this site negative!!!!!

Very angry customer

Steveshooman ,

Barely Functional for Use During Travel

The app wouldn’t let us add our boarding passes to the Apple Wallet, saying that you need to be checked in to do so, both ways. This was after we’d checked in. It had information updates after we received them by text message and had no new information on delayed flight times when the original delays had been extended. I don’t see the purpose of the app if you can receive texts with the same information. It was an easy way to access our confirmation numbers, but we never needed them as we had our passports.

We had a pretty good experience with the actual airline—just not the app.

Information

Seller
Norwegian Air Shuttle ASA
Size
202.7 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Danish, Finnish, French, German, Norwegian Bokmål, Spanish, Swedish
Age Rating
Rated 4+
Copyright
© Norwegian Air Shuttle ASA
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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