By Northern Virginia Electric Cooperative
Open iTunes to buy and download apps.
NOVEC's app allows customers to:
• Log in and view their account information*
• Make a onetime payment using EZ-Pay
• Report an outage
• Read emergency alerts
• Read news releases
• Photograph damage
• Call or Email NOVEC
Help NOVEC Operations by taking and sending photos of damage you see on the system such as downed lines (ALWAYS from a safe distance!), graffiti on transformers, or broken streetlights right from your phone.
This free app is intended to provide extra convenience and information to our customers. During extreme weather or emergency situations we encourage customers to utilize all available communication methods to report outages and receive up-to-date restoration information. We also provide local news media with information as well.
* NOTE: To view account information in the mobile app, customers must first register their account at NOVEC.com.
What's New in Version 2.4
iOS 9 Compatible
Seriously need to update this up, and take forever and day for it to load.
Great coop, the app, not so much
I love being a NOVEC Coop customer. It's rare to find such a friendly reliable energy company in today's energy economy so that's a plus. (Even if their promotion of sustainable energy, solar, renewables, etc. is rather bland for 2016)
I wish I knew how to code as I would voluntarily develop an updated app that brings this really poorly designed and poorly implemented app out of 2009 time warp.