Nowait is now part of Yelp. This means that you can do everything you did on Nowait on Yelp. We are making the experience even better on Yelp.
Here are six reasons to use Nowait on Yelp:
1. You will get the most up-to-date restaurant list
2. You'll find restaurants where you can make a reservation or join the waitlist
3. At select restaurants, we've added the capability for you to tell the restaurant you are on your way even when there is no wait
4. We are also investing heavily in increasing the accuracy of wait time estimates on Yelp
5. You will encounter fewer bugs on Yelp
6. All future app improvements will be on Yelp
How do you use Nowait on Yelp?
1. When you open the Yelp App, search 'Waitlist' or click the 'Waitlist' icon to see all Nowait restaurants
2. Alternatively, you can just search the name of your favorite Nowait restaurant in the Yelp search bar
3. Once you are on the page of a Nowait restaurant on Yelp, you can see wait times and join the waitlist
4. After you join the waitlist, you can see your arrival time and track your place in line
What does this mean for the Nowait App?
You can continue to use the Nowait App to browse Nowait restaurants and see live wait times. However, when you join the waitlist on the Nowait App you will be linked to Yelp. For the most seamless experience, we recommend that you start your search for Nowait restaurants directly on the Yelp App.
NEW! We've built out the Nowait experience on Yelp. This means that you can do everything you did on Nowait on Yelp, and we are investing in making the experience even better on Yelp.
What does this mean for you?
With this release, you can continue to see wait times at all Nowait restaurants, but when you join the waitlist, we will link you directly to Yelp. Alternatively, you can just download/open the Yelp App and search 'Waitlist' or click the 'Waitlist' icon to find all Nowait restaurants, see live wait times, and join the waitlist
Ratings and Reviews
I downloaded this app and had it in my restaurant for several years. At first it was nice not to have to babysit/guard the pagers however but that quickly changed! The "old" company that owned No Wait (NW) was really nice to work with. You could actually get someone on the phone... imagine that!
NW's extremely limited notification text only allows for a very basic message. My restaurants are located in a seasonal/tourist town and we get quite busy during the summer months. Being in a tourist location it requires a bit more detail as to how the reservation process works in order to keep our restaurant running efficiently... this app did NOT allow this much detail. In fact it got MUCH worse once Yelp bought the company. They were obviously more interested in pushing their own service/site then having an app that worked for the restaurants that they were allegedly serving. The outgoing texts could only be around 10 words, compared to their paragraph about their service with a very long link attached! Not sure why I can send a text of any length but only a sentence or two when using there text service... and they are much more expensive then some of their competitors! There are several apps that do what NW does and I would recommend looking at those before signing up for this service! Yelp only looks out to serve themselves!!!
Should Now Be Called “NewWait”
App that once worked great, now delivers opposite effect. It used to work such that when you arrived at your recommended time, you were just a few minutes away from getting your table. Last few recent uses of the app, a new wait time of 30 minutes began once we arrived and checked-in. Last use was informed around 5:50pm that wait was 23-38 minutes. We got in line on the app and was told to arrive at 6:20 and that 1 party was ahead of us. We arrived at 6:15 and then a new wait if 30 minutes began once we checked in. If we had just driven to the restaurant (10 minutes away) at 5:50 and waited we would’ve easily been seated by 6:30. Using the app, we waited 25 minutes to leave, then was told to wait another 30 by the restaurant once we arrived. The app actually had the opposite effect of making our wait longer than just showing up without it. We walked out of the restaurant and were seated right away at a great place that close by. No app needed.
Slow to Update & Often Inaccurate
The app is often slow to update. I checked a restaurant and couldn't put my name in because there was "no wait". I looked before walking to the restaurant from my car and got the same thing. I looked at the app in front of the host stand when I came in to get a table and they tell me it's a 20 minute wait. I refreshed the app and it took 10 minutes before a wait actually appeared.
Moreover if you have a party of four and all there is left are two tops, you can't put your name on the app because it still shows "come on in".
Significant glitches that need to be fixed.
With Family Sharing set up, up to six family members can use this app.