The NowClinic Mobile app instantly connects you with a doctor, nurse or other healthcare professional right on your iPhone or iPad. You can have a personal and private visit with a live doctor—at anytime, from anywhere. Choose when you’d like to receive care—on-demand or by appointment. Getting the right care at the right time has never been easier. It’s simple, convenient and immediate – and designed to bring healthcare to you, wherever you are.

If you use Apple Health, you can choose to share your health information with the provider during your virtual video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.

For more information, visit

What's New

Version 10.4.1

We continue to improve the patient experience with these new features:

• Patients will now have “password hints” when setting up their account upon enrollment. These hints will make it faster and easier to select a password that meets security requirements.

Ratings and Reviews

4.8 out of 5

184 Ratings

184 Ratings

Where have you been all my life?!


It’s midnight in Vegas, i checked the urgent care and ER wait times and they were saying 120minutes minimum wait. Not to mention ER is a $500 co pay for me, and urgent care is $40. I figured it can’t hurt to spend $10 to try this app. I already knew what was wrong with me and what medication I needed (unfortunately it’s a recurring infection)
I submitted my info and the app told me there was one person ahead of me. About 15 minutes later it updated to say I was next in line, and it buffered for about 10 seconds while saying something like “connecting you” (way less waiting than physically going to see a doctor)
I talked to the doctor for 4 minutes.. yes, 4 minutes!! She sent a prescription to a 24 hour pharmacy and I was taking my first dose all within one hour of downloading the app! I really can’t see myself stepping foot into a drs office again.... guys... I DID THIS NAKED! under a blanket from my couch. It was really only $10!! No extra charges or hidden fees. I just had to pay for my prescription at the pharmacy, but that’s normal and through insurance.
Had I gone to urgent care I would have paid $40 or ER $500!

This is the future of medicine


My daughter had a minor eye infection after being poked in it a few days ago. It’s Saturday morning before NYE weekend and I did NOT want to lug both kids to an urgent care and wait with a bunch of coughing sick people over a possible eye infection. Instead, I downloaded this app and connected with the PA for free and had an Rx called in within 45 minutes!!!! Amazing! The PA was kind, courteous, and knowledgeable- diagnosed her immediately with confidence. I was able to add my pharmacy information and take pics of the problem before even speaking to him. Great way to take care of those small things that still need a prescription!

The functionality of the app is terrible


The NowClinic is a great idea. The app, however is terrible. If you use another app while waiting, it apparently kicks you out of line. But, it said I was still in line on a pop up. Yet, I could find on the app where it showed I was still in line. It only showed that I was not—from the very limited information available.

This error in the app is near infuriating. There is no way to navigate the app to see open appointments / to get back to where you are in line. I cannot even confirm if I am in line still. If I am, how will the session open if it’s not on my screen?

This is a basic function that needs to be in the app. That this function is not in the app moves the app from a high score to a single star. Whoever developed the app clearly hasn’t ever used it.


Optum Inc
142.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Spanish
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
©2018 American Well. All Rights Reserved.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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