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NTTA Tollmate®

By North Texas Tollway Authority

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Description

Your Tollmate®, NTTA’s FREE mobile app, is only a click away!

With Tollmate, managing your NTTA TollTag account just got a little easier and much faster. The official mobile app for NTTA places all the information you need to view, manage and update your account in the palm of your hand. This version of Tollmate allows you to access account information, calculate the cost of a trip, view a real-time traffic map and even call for roadside assistance within one simple click from your handheld device.

Tollmate is a great match for anyone looking to travel around the region quicker, easier and happier! In fact, you don’t have to be a TollTag account holder to download Tollmate. There are many features you can still use to make your drive easier!

For TollTag account holders, download the app and log into your account using the same username and password established for your online TollTag account.

With your new Tollmate, you can:
•View account balance and make payments
•Edit your account information
•Add vehicles
•Calculate the cost of tolls for a trip
•Call for FREE roadside service
•View real-time traffic status through an interactive map
•Email Customer Service

If you don’t already have a TollTag account, you can download the app and access the following features:
•Calculate the cost of tolls for a trip
•Call for FREE roadside service
•View real-time traffic status through an interactive map
•Email Customer Service

Your Tollmate is waiting! All you have to do is download.

Stay Tuned: Future updates will include additional features such as open a new TollTag account and tools to pay a ZipCash® statement.
Disclaimer: Tollmate® mobile application (app) is the official mobile app of NTTA and its toll facilities. All usernames and passwords used to access account information through the Tollmate mobile app are encrypted and are only stored locally on the user’s mobile device if the user chooses to store the information. There may be other mobile apps created that enable a user to access the user’s account information. However, these apps are not authorized by the NTTA and the NTTA does not guarantee security and privacy of account information (e.g., banking, credit/debit card, email address, etc.) accessed through use of unauthorized apps. NTTA strongly discourages use of these unauthorized apps. Finally, the NTTA encourages you to drive safely and strongly discourages use of the Tollmate while actively driving.

What's New in Version 2.5.1

TollTag account notifications are now available for your device. Please log into Tollmate and choose your notifications under "Notification Setup."

iPhone Screenshots

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Customer Reviews

Works but design is stuck in the past

I only use this for looking at my account activity and balance which works fine. YMMV on the other functions that I didn't test. Despite my complaints (below), I'll give it a 4/5 since it gets the job done with minimal hassle and no obvious bugs.

Complaints:
1. Does not have native support for larger screen "Plus" phones, i.e. the iPhone 6/6s/7 Plus. The app still works but the phone is forced to go into a low-resolution mode. Not a deal breaker but it's tacky.

2. Uses out-of-date design widgets/styles. The app looks like it was written to fit in with iOS 4/5/6's look and feel. Again, not a deal breaker but it's tacky and makes the app appear to be stuck several years in the past.

3. No Touch ID support. Touch ID has been supported since the iPhone 5s (Sep. 2013). The app does not support it despite the developers having 3+ years to do so. Instead you have to either log in with username/password or a 4 digit PIN. The 4 digit PIN isn't bad but a fingerprint would be more secure and convenient.

This fits my needs perfectly

For me, this app is perfect for what I need which is to keep an eye on our toll road usage. I can manage my account, track which cars/ tolls are costing us the most, order new toll tags, etc. The app is very intuitive, and I have not had a problem. The only reason I didn't give it 5, is because I could not inactivate a toll tag from the app. But that is such a rare occurrence, no biggie.

Will take advantage of you any way they can

I have set up the notification option on NTTA's web site, it has never worked. You can't contact tech support so the only other option is to call customer service. They will tell you that NTTA is not responsible or required to insure the notification works.

I was excited to find that the app now supports the notification system only to find out It doesn't work either. This is another angle and strategy that NTTA uses to screw their customers by charging higher rates when users accounts run out.

NTTA Tollmate®
View in iTunes
  • Free
  • Category: Travel
  • Updated:
  • Version: 2.5.1
  • Size: 19.2 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.1 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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