iPhone Screenshots

Description

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 10 or later. For more detailed device compatibility see the Nucleus Smart App support page.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

What's New

Version 2.830.3

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes an issue where some users may see Verify your Processors unnecessarily
* Fixes to data sync

If you like using the app, please give us a quick rating and review on the App Store. We love to hear your feedback.
Thanks for using Nucleus Smart.

Ratings and Reviews

3.2 out of 5
76 Ratings
76 Ratings

Unreliable

Rookiemash

My son got his N7s last week. I was hoping that this app would be useful. It's opposite. It's unreliable. Sometimes it gets connected to N7s sometimes not. Sometimes it only connect one of them when both R and L are open and working. It changes the program settings frequently. I select a program and when I check later on R and L setup to different program. It should not stream the phone rings, audio and phone calls to the N7s since I adjust the settings in general settings section. But it streams all of them into the N7s. I check general settings. Then the streams come back to the iPhone but then it goes to the N7s back and forth. Very inconsistent and unreliable. Not sure if this is happening because of N7 malfunctioning or because of this app. Probably I'll remove it and use the remote control instead. All of this is happening while my son is in the range of Bluetooth.

Developer Response

Thanks for taking the time to let us know about your issue Rookiemash. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

Thank you Cochlear Corp!

Kristen Bartlett

I am a long time patient of one and eventually went bilateral in 2007 with Cochlear Implants (my very first implant was back in 1989). I have worn almost all of their processors and now here I am with the two N7s and I love them. I love them even more because of this app.

It allows me to control my volume right on my phone which I have on me at all times (instead of looking for a remote) and hear so much better when I am on a call.

My favorite part is streaming the music! It makes my running at the gym more enjoyable and I can run forever. I’m so happy this app was created as a perfect match for the N7s.

Developer Response

Thanks Kristen for your review. We’re delighted you’re finding our App useful and appreciate you sharing your experience – Cochlear Customer Service

Nucleus Smart App

BanditG8or

I am also having all of the issues mentioned above. I contacted Cochlear chat and was told to download the “current” version because Apple was supposed to have fixed all of these issues recently. So even though I doubted the version in the App Store would more current because I have automatic downloads, I deleted my current Smart App, downloaded the Smart App again, then spent all the time to set it up once again. No improvement. AT ALL. My situation is worse!
In fact, now my N7 will not even pair to my iPhone at all. Did the app I just downloaded corrupt my iPhone’s pairing ability? This is a disaster!

Unfortunately, I am older and have to use a magnifying glass to be able to read the small remote control. And my arthritis makes it very difficult to use the buttons. Plus, the remote is so small that it does not have the same functionality previous remote controls had.

Why would you upgrade a processor and downgrade the remote?? Then produce a faulty app that is the primary way to program the N7 processor? It makes sense no sense at all.

I am so unhappy with the situation that I may well go back to my N5.

Developer Response

Hi BanditG8or, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service

Information

Seller
Cochlear Limited
Size
124.1 MB
Category
Medical
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating
Rated 4+
Copyright
Copyright © 2018 Cochlear. All rights reserved.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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