With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs
Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 10 or later. For more detailed device compatibility see the Nucleus Smart App support page.
Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.
We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
Changes in this release:
* Improved patient services (if available in your country)
If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.
Ratings and Reviews
Love it but..
I’m a mom of a bilateral implanted 10 year old. She’s in love with her implants and would recommend to anyone, she’s been wearing her cochlear since she was two and on August she had her second one implanted and that’s when she switch to her N7 processors. This app for a mom it really comes in handy to be able to control her processors better, as a kid I can say that she loves to listen music on my phone she says is more clear, when she talks on the phone with her dad is makes us really happy that she’s able to understand better and so do we, just because we can pair the N7 to my iPhone. The app really helps connect the mini mic, for her to listen to music, listen to movies as well, it’s really nice, but my only but is that this app is only good for an iPhone and I would love for it to be available to down load on an iPad that she does have because at 10 years old she’s not allow to have an iPhone yet. So please make an iPad app as well!!
Great to lose a remote! But has flaws.
I had thought I’d go with Kanso when my next upgrades were available till the N7 came out with “Made for iPhone”! I’m bilateral and get all my care and equipment through VA as a totally disabled Veteran, and when my backup N5s were due to become obsolete, and then one of them failed, my move to N7s came early!
Having carried a remote on my person for several years, having this app was expected to be a blast since I’m a longtime iPhone owner. And I have to say it’s been a really great benefit since getting new gear at the end of August. But there are some irritating things I’d like to see improved.
First among these is keeping the processor settings between power-off and power-on as has been true with every processor I’ve had from the beginning of my CI journey in 2004. It’s beyond annoying to change batteries and then find a sensitivity setting reset! Worse, the settings aren’t even always set back to defaults!
Second, I’ve been using my TV Streamer extensively and finding that I don’t always get reconnected if I get out of range and then return within the required time. I never had that trouble with my N6s and the very same streamer.
Overall, despite some hiccups, I couldn’t be happier to be able to ditch the remote control. I’m enjoying the added freedom this app offers me, and I am even getting more confident at making phone calls.
Developer Response ,
Thanks Steve W. Jackson for sharing your experience and detailed review. We appreciate you getting in touch with us and sharing your experience. Your review will be passed on to any relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. – Cochlear Customer Service
My son got his N7s last week. I was hoping that this app would be useful. It's opposite. It's unreliable. Sometimes it gets connected to N7s sometimes not. Sometimes it only connect one of them when both R and L are open and working. It changes the program settings frequently. I select a program and when I check later on R and L setup to different program. It should not stream the phone rings, audio and phone calls to the N7s since I adjust the settings in general settings section. But it streams all of them into the N7s. I check general settings. Then the streams come back to the iPhone but then it goes to the N7s back and forth. Very inconsistent and unreliable. Not sure if this is happening because of N7 malfunctioning or because of this app. Probably I'll remove it and use the remote control instead. All of this is happening while my son is in the range of Bluetooth.
Developer Response ,
Thanks for taking the time to let us know about your issue Rookiemash. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
- Cochlear Limited
- 182.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- Rated 4+
- Copyright © 2018 Cochlear. All rights reserved.
With Family Sharing set up, up to six family members can use this app.