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NYC 311

By Department of Information Technology And Telecomm

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311 is New York City's one-stop shop for all government information and non-emergency services. Get the 311 app for your iPhone or iPad to get help with the following:

• Noise
• Hot Water
• Rat conditions
• Taxi Complaint
• Lost property in taxis
• Illegal parking
• Parking meters
• Blocked driveways
• Abandoned vehicles
• Street potholes
• Street signs
• Street lights
• Sidewalks
• Fire hydrants
• Tree damage
• Street tree plantings
• Beaches, gyms, parks and pools
• Dirty conditions
• Building graffiti
• Food establishments
• Homeless assistance

What's New in Version 3.24

• A new field has been added to the Heat and Hot Water form. You can now provide HPD with information on the time of day you experience the issue.
• Learn more about heat and hot water requirements using our new help feature on the Heat and Hot water form.

iPhone Screenshots

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Customer Reviews

Wish this app had more bite

Seems not to many people know about this app which makes me question how seriously complaints are taken.

as a cyclist, it would be better if we could submit photo evidence against motorists who obstruct lanes or endanger other non motorists that resulted in actual fines.

Letting us do this would make the streets safer, raise revenue and empower normal citizens.

Useless Without Service Reference Number

The app does not provide a service reference number for the report. Without it, it's impossible to find out if any action has been taken to address the complaint.

Use the web.


This app is terrible. I am unable to make a complaint because the Captcha will not be accepted. I am typing in the correct letters, but the system is saying it is incorrect, even when I type it in all caps or all lower case.

NYC 311
View in iTunes
  • Free
  • Category: Utilities
  • Updated:
  • Version: 3.24
  • Size: 34.7 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
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