iPhone Screenshots

Description

iOS Apple Store® Notes:

We’re putting our Mardi Gras beads away and have continued working hard on The Official Universal Orlando Resort™ App. Here’s what’s new:

• Push Notification Upgrades – Want the latest news and exciting updates? We’ve added a few new features to our push notifications, so make sure they’re enabled in iOS Settings.

• Virtual Line™ Updates – We did some ‘spring cleaning’ under the hood to improve your Virtual Line™ experience, including some minor bug fixes.

• Bug Fixes – As always, thanks to your feedback we have identified some bugs and squashed them in this release.

Have feedback, or need some help? Send us a tweet using the hashtag #AskUniversal

What’s New

Version 1.19.0

We’re putting our Mardi Gras beads away and have continued working hard on The Official Universal Orlando Resort™ App. Here’s what’s new:

• Push Notification Upgrades – Want the latest news and exciting updates? We’ve added a few new features to our push notifications, so make sure they’re enabled in iOS Settings.

• Virtual Line™ Updates – We did some ‘spring cleaning’ under the hood to improve your Virtual Line™ experience, including some minor bug fixes.

• Bug Fixes – As always, thanks to your feedback we have identified some bugs and squashed them in this release.

Have feedback, or need some help? Send us a tweet using the hashtag #AskUniversal

Ratings and Reviews

4.8 out of 5
63.6K Ratings
63.6K Ratings
Chrisjen16 ,

The BEST EXPERIENCE!! Above all other “theme parks “

My family and I recently went to a different theme park(s) and couldn’t help comparing it to Universal Studios/Islands of Adventure. This particular theme park was unorganized, boring, and chaotic. Don’t get me started on the employees !!
That experience made us APPRECIATE Universal Studios all the more!! Universal Studios gives you a whole different level of experiencing the rides. The rides are interactive, employees in character and enthusiastic!! Universal Studios pay attention to the smallest of details giving us an experience that is truly unique. The parking is convenient, the parks are clean and themed, easy access to freestyle drinks and meals, and massive variety of food. My family is loyal to Universal Studios more than ever. Pass holders for life!!
Don’t waste your time at other parks GO TO UNIVERSAL STUDIOS/ISLANDS of ADVENTURE and experience a whole other world-in the movies!!!!

Developer Response ,

Hello. Thank you so much for taking the time to send us your review. We're glad to hear you enjoy visiting our parks! We will be forwarding your feedback to the appropriate teams.

Apeyhoehne ,

Not the best

This app does not allow for proper day planning when you are in the park, or even before you go. It doesn’t show the showtimes for all of the shows, in fact, you have to go to a special page to pull up the showtimes for any of the holiday shows. It also should show the menus for the restaurants in the park, both quick and full service. The Disney World app has this feature and it is very helpful. When you get hungry and want to figure out where to go to eat, it’s much more helpful to be able to pull out the app and find a place suitable for you. It’s a pain when you find a place on the app, walk over and look at the menu and find out there’s nothing there that you want. Also, it could help the lines at the food stands if the guest can look at the app and view the menu to decide what they want before they get to the counter. The only helpful thing with this app is wait times, which don’t always appear to be accurate.

Developer Response ,

Hi there. Thank you for your feedback about our app. We are sorry to read you are having these issues. We will forward your feedback on to our IT department.

SonyaSonyae ,

Not cool. Not cool at all

This is a very nice app. However I did run into a major problem. I decided to buy two park to park tickets through this app. I paid for both together. My transaction went smoothly. No issues. I entered in everything currently. It even asked me to enter in my guest name for her ticket. I did so and received my confirmation number via email. However, one major problem happened. I paid for two tickets but only one ticket showed up 😱. I had to call Universal studios for help. After being on hold for 10 minutes. My issue was resolved. The customer service lady was not sure why this issue happened. But it was fixed. Not cool app. Not cool at all. This issue needs to be resolved. Other than that it’s still a great app that I do recommend.

Developer Response ,

Hello. Thank you for sharing your feedback with us. We are sorry to read that you encountered these problems on our app. We are passing along your feedback to our IT department for further review.

Information

Seller
NBCUniversal Media, LLC
Size
99.4 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 NBCUniversal Media, LLC.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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