You asked for a faster, easier way to shop Old Navy on your phone and we delivered. Our all-new and improved Old Navy app is a #musthave for shoppers on-the-go.
• Discover: Explore our entire assortment, from covetable new arrivals to year-round classics across all departments.
• Find: Rockstar obsessed? Searching for a particular color? Find your next wardrobe must-have with our search and filter tools.
• Buy: Our updated, mobile-friendly checkout process lets you add faves to your bag and check out in seconds.
• Save: Easily find and apply our best offers and promos on the app. Access and redeem Rewards, Super Cash, and more with just a few taps.
• Manage: Hey, Old Navy cardholders! It’s never been easier for you to manage your Gap Inc. credit cards. Check your balance, track Rewards and points, and pay your bill in our app’s Wallet section.
• Know: No more FOMO. Stay in the loop with instant alerts about offers and big sales.
Download our shiny new app and see for yourself.
Your feedback is important to us. Tell us what you want to see in the app by emailing us at firstname.lastname@example.org. And stay tuned for new features on the way!
Better Order Tracking: Looking for your package? Now you can tap your tracking number and get information on where your order is within the app!
Bonus Cash Access: Have Super Cash in your account? During redemption periods, now you can easily see and add those codes right in Bag.
We’ve also made a few minor enhancements to the Guest Checkout experience and fixed some bugs for a better app experience. Let us know what you think at email@example.com.
Ratings and Reviews
LOVE OLD NAVY!!
This Old Navy App works sooo good!! I’m a NEW Fan of Old Navy and have now become a frequent shopper.. favorites are the Rockstar Pants (have 8 pairs or so of various jeans and colors) .. and the “Women’s Relaxed Graphic Curved-Hem Tee Shirts”..LOVE THEM..(!).. amazing fit and comfort too— I have bought many in a variety of colors of these— and will buy even MORE if they come available.. particularly like these Tees that have graphic comments on them with something that is friendly and upbeat sounding (Example only— like the TShirt that says: “BE COOL, BE KIND” .. but only make that one much bigger in text vs it such a small text on the top right of the shirt)... the friendly words ones IMHO are better for those of us that don’t want to wear things mentioning Alcohol/Wine— or merely all the many “LOVE WINS” — which I like— but then it looks like I’m promoting things I might not want to wear and promote at church.. just sayin’. Keep up the great job Old Navy.. when you have these sales.. and receive free shipping .. it’s all so fair.. well done!! 👏👏👏
Love the clothes but SO HARD to buy!!
Im a new old navy CC holder, 3 months approx. I’m a busy working 31 year old toddler Mom. I don’t have a lot of time to go out shopping so I like to order Christmas online on my lunch break. Every other time I go to log in it makes me change my password. Every time you change your password it tells you for your convenience we’ve erased all your credit card information... I know for a fact my password is correct. I even screen shot what I changed it to and made sure I re-entered correctly and it still told me it was wrong! How annoying to re-type all of your credit card and billing info each time you want to buy something! I don’t bring every single one of my credit cards to work with me so this time I could not check out. I’ve never had so many problems trying to buy online ever except with this site and app. I cannot stand how much work this is to try to give old navy my money so I’m considering canceling my card and giving up on them altogether at this point.
Search, sign in and tracking need work
When I search I can filter to “women” and something like “jeans” but then I see regular, maternity, and plus. I would like to choose which one to see. Those are 3 very different lines and they should be filter-able. I can filter by size but then I will miss out on seeing items that are currently out of stock in my size, which happens often.
I do not want to sign in every single time that I make a purchase or especially to just look at or track an order. It’s a hassle.
Speaking of tracking, it’s awkward to have order tracking and order details on two separate pages. Worse, clicking on the tracking number only copies the number. I don’t want to leave the app to track an order. It should be in the app.
With Family Sharing set up, up to six family members can use this app.