The all-new DressLily app is here：
1. Register now to get a 10% off coupon and 60 D points !
2. Use the app everyday and get extra points every time you login!
3. New products daily, with special discounts on every category.
4. Follow DressLily on Facebook and Instagram to be up to date with the latest trends and find even more special deals and discounts.
5. FREE Shipping Worldwide - available on ALL ITEMS.
6. Easy way for checkout.
Welcome to DressLily
We strive to offer the latest in casual wear for women and men, including dresses, outerwear, sweaters, leggings, blouses, lingerie, bags, shoes, jewelry and accessories. Enjoy affordable prices and special discounts across our entire range.
Should you have any problems, please contact our customer service: firstname.lastname@example.org. If you are happy with the service provided, please consider leaving us a 5 star review. We want you to have the best possible shopping experience and we'll do our best to make sure you are happy with our service! – Don't miss out! Download the DressLily app now!
1. More discounts for new customers with exclusive new customer prices.
2. Updated home page with multiple styles.
3. Improved navigation words, making searching quicker and more convenient.
4. New version notifications, allowing you to enjoy new functions faster.
Ratings and Reviews
Sizes run very small
No way to speak to anyone only by chat and that says only during business hours. I have tried multiple times for 2 days and even into the evening and it is still not available. They don’t let you know it is shipped on a slow boat from China and takes over 3 weeks to get your order. The sizes are not US sizes because our order was 2 sizes to small. Now in the process of waiting to try to see how to return or exchange my item and if I’ll have to pay. Loved the shirt we bought but wish it fit as we ordered and hate the process to get it. I will never order again. I measured my gal and very thin son before ordering. He can’t button the neck or move his arms and the whole body is extremely tight so their US sizes cannot be right. I had to purchase a new shirt at home this is a large slim and it is a little big on him so their large men’s reg should have been perfect or even too big.
After hearing from Dresslily they only will refund my shirt if I pay shipping back which is almost triple what I paid to get it here or keep the $20 shirt and they will refund $3.00!! The chat line is never open and you can only speak to them through email which takes 24 hours for them to receive and the another 24 hours to get the reply.
We regret to hear that you are having sizing issues.
Dresslily can be contacted 24/7 via our Support Center and Live Chat. If you cannot reach us immediately, please leave a message and we will get back to you within 24 hours.
You also can contact us via ticket: https://support.dresslily.com/ticket/ticket/index
On all our Dresslily product pages, below the product description, we offer a clearly marked size chart to help our customers choose the correct size.
Could you kindly offer us your order number to us to resolve your issue for you?
We look forward to your reply,
Dresslily Customer Support Team
Most of the pictures won’t load. You can’t see anything while you are shopping. How am I suppose to know what options I have if I can’t even see them. I have reported the defect to website, but no response. I just ordered something so now I’m sweating because I have a feeling I’m not going to get my order for a long time or not at all. The tracking number they gave me leads nowhere.
Update: the shopping service is fine, but the app is terrible. When you log in everyday, you are suppose to receive points everyday and you can use the points towards purchases. Closer look tells me that they actually haven’t been giving me the points that I’m suppose to get. It says it’s been added, but the math doesn’t add up. For example: my current points are 1900 and the next day I’m suppose to get 40 points for writing a review, and it’ll say that it’s added, but my final points are 1920. Weird. I guess I actually haven’t been receiving all my points. Tried contacting customer service, no response.
We apologize for any inconvenience caused.
We will improve ourselves.
Please kindly contact us with your issue and order number via ticket:https://support.rosewholesale.com/ticket/ticket/index
we will do our best to help you.
Dresslily Customer Support Team
Way do different experience!
Wow, the majority of the reviews for this store are so negative and I, on the contrary, had a great experience, not once but twice! I ordered a dress for an event, paid for expedited shipping and received the dress within two weeks of ordering. My second time ordering went the same. Customer service was very helpful when I inquired about my delivery date. I’m not sure what happened with everyone else but I can honestly say that my experiences with Dresslily have been wonderful and I will continue to shop here as their clothing are beautiful and so very decently priced!!!
- DEST TECHNOLOGY LIMITED
- 40.3 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, German, Japanese, Simplified Chinese, Spanish
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Sexual Content and Nudity
- © Dest Technology Limited
With Family Sharing set up, up to six family members can use this app.