Description

The Oticon ON App works with all Oticon wireless hearing aids with TwinLink technology.

The Oticon ON App enables you to control your hearing aids, choose what you want to hear and adjust the sound.

The App offers a “find my hearing aid” search feature, links to user instructions and low battery notification.

The Oticon ON App is also used to connect users to their Oticon IFTTT channel.

Advice on coping with hearing loss
Individual volume L&R
Eventlog
Control of Tinnitus relief sounds (if supported by hearing aid)

We recommend to use the latest version of iOS

What's New

Version 1.8.0

Support for remote/partner microphone via ConnectClip

Enhanced Tinnitus Relief sound support:
Select Tinnitus sound variation
Adjust Tinnitus sound balance

If supported by your hearing solution

Ratings and Reviews

3.1 out of 5

80 Ratings

80 Ratings

3D Touch change? Additional information.

Kiska's Mom

I have dropped my review to 1 Star and would give a zero star if I could. Your reply to my last comment was, "Thank you for your comment! Nothing has changed with this functionality. We recommend to remove the application completely from the iPhone and install it again from the App Store. Best Regards, Laura, Oticon"
Laura, you are wrong! It has changed and you even state that to another person's review. I didn’t have 3D Touch until I purchased my newest iPhone in November. The 3D Touch worked with all my programs... they were all named in my app as General, P2 (sound in noise?), T-coil, and TV. THERE WERE 4 TOTAL. And it worked perfect on my new phone for a few weeks! Then the app updated and poof... gone! All those programs disappeared on my 3D Touch options! The named programs affected the 3D Touch options. Now, only one program has a name; and that is one program I don’t use! It is iPhone mic. I want all my program names back! You tell another person that WE don’t have the ability to name them anymore... why did you change that? Now I am going to have to go out of my way for a 45 minute drive and hope my audiologist will be able to help me out. This is such an inconvenience and bad customer service.
Signed... A Dissatisfied Customer!

Developer Response

Hi,
I am very sorry for the misunderstanding.
Functionality of custom program names in Oticon ON app ver. 1.8 was dropped because of new Apple MFI program requirements. Expected behaviour is that all custom program names are reset to their default names. Only way to set the custom names for the programs is during fitting proces in Genie. I can only suggest visiting the Audiologist in order to perform the fitting proces of the Hearing Aids again. Sorry for the inconvenience!
Best wishes,
Laura, Oticon

Apple Watch connectivity

Foxtrot65

Works ok but the oticon website's is very misinforming on its connectivity feature with apple watch (2 stars for that). If you are thinking on getting an apple watch to use it as a remote mic for your hearing aid, DON'T! The only thing the watch can do is to control the volume and that's it. YOU WILL NOT BE ABLE TO HEAR NOR SPEAK-TO THRU YOUR APPLE WATCH. I bought an Apple Watch Series 3(non LTE) yesterday for that sole purpose and I am returning it today because it is useless for that need. At least it streams audio from my iphone. But still have to use the phone's mic during phone call. I spent $2500 on my minirite and It cannot even transmit audio from my minirite's mic to my phone. The Oticon minirite costs twice as much as the most sophisticated consumer drone and 10 times more than a decent high end bluetooth stereo earbud. Unable to see that much technology packed in Oticon's products for that price makes me feel ripped off. Are you taking advantage of our disabilities Oticon?

Needs a lot of work.

dhjimmyjam

Based on the limited functionality of this app, it's obvious that Oticon wants to force its customers to regularly visit their hearing care professional, presumably as a way to guarantee an income stream. It also doesn't play particularly well with the iOS accessibility shortcuts (blame for that is probably shared with Apple). And why is it impossible to find a link to the Oticon On user guide anywhere on the Oticon website? And why is my hearing care professional the only one who can change the names of the programs on MY hearing aids? News flash, Oticon - your customers aren't all idiots.

Information

Seller
Oticon A/S
Size
65.2 MB
Category
Medical
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 4+
Copyright
© Oticon A/S
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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