Description

The Oticon ON App works with all Oticon wireless hearing aids with TwinLink technology.

The Oticon ON App enables you to control your hearing aids, choose what you want to hear and adjust the sound.

The App offers a “find my hearing aid” search feature, links to user instructions and low battery notification.

The Oticon ON App is also used to connect users to their Oticon IFTTT channel.

Advice on coping with hearing loss
Individual volume L&R
Eventlog
Control of Tinnitus relief sounds (if supported by hearing aid)

We recommend to use the latest version of iOS

What's New

Version 1.8.0

Support for remote/partner microphone via ConnectClip

Enhanced Tinnitus Relief sound support:
Select Tinnitus sound variation
Adjust Tinnitus sound balance

If supported by your hearing solution

Ratings and Reviews

3 out of 5

133 Ratings

133 Ratings

3D Touch change? Additional information.

Kiska's Mom

I have dropped my review to 1 Star and would give a zero star if I could. Your reply to my last comment was, "Thank you for your comment! Nothing has changed with this functionality. We recommend to remove the application completely from the iPhone and install it again from the App Store. Best Regards, Laura, Oticon"
Laura, you are wrong! It has changed and you even state that to another person's review. I didn’t have 3D Touch until I purchased my newest iPhone in November. The 3D Touch worked with all my programs... they were all named in my app as General, P2 (sound in noise?), T-coil, and TV. THERE WERE 4 TOTAL. And it worked perfect on my new phone for a few weeks! Then the app updated and poof... gone! All those programs disappeared on my 3D Touch options! The named programs affected the 3D Touch options. Now, only one program has a name; and that is one program I don’t use! It is iPhone mic. I want all my program names back! You tell another person that WE don’t have the ability to name them anymore... why did you change that? Now I am going to have to go out of my way for a 45 minute drive and hope my audiologist will be able to help me out. This is such an inconvenience and bad customer service.
Signed... A Dissatisfied Customer!

Developer Response

Hi,
I am very sorry for the misunderstanding.
Functionality of custom program names in Oticon ON app ver. 1.8 was dropped because of new Apple MFI program requirements. Expected behaviour is that all custom program names are reset to their default names. Only way to set the custom names for the programs is during fitting proces in Genie. I can only suggest visiting the Audiologist in order to perform the fitting proces of the Hearing Aids again. Sorry for the inconvenience!
Best wishes,
Laura, Oticon

Very limited usefulness

Bildin

I have recently tried Resound and Widex brand hearing aids, and their apps are vastly superior and give much more control to the patient tailoring the hearing aids preferences. For some reason Oticon does not let the patient make choices as far as equalization and customization of the various settings. Even my audiologist has very little choice over what I am able to control. So almost any changes that I want to make in the four or five presets can only be done by making an appointment with my audiologist. This is a waste of the audiologist’s time and the my time. Oticon should put the decisions of what and to what degree the patient can adjust in the hands of the audiologist who knows the patient. Some patients require very basic controls, but other patients, such as myself, have a great deal of knowledge of equalization and other electronic settings. It is very frustrating and very well may be a dealbreaker as to whether I go with Oticon or another brand of hearing aids. Even if the hardware is superior, the software at this point is very inferior.

Inconsistent with its functions

FamBamCase

While the ability to connect quickly and easily by Bluetooth has been nice, the lack of ability afforded is frustrating. Even base functions, such as having the Oticon Opn 3 buttons function, has to be programmed by an audiologist.
The app for the aid has worked for the most part, but it does drop its functionality randomly, and at inconvenient times. For example, when I woke up this morning and tried to open the app, it suddenly won’t recognize my hearing aid, even though Apple’s MFi hearing settings show my hearing aid is connected (and I can still use their interface to control the hearing aid).
My recommendation for the app and Oticon Opn in general would be to put more control of the aid in the users hands, and not leave so much of the device that formerly came standard in the hands of audiologists, especially when they don’t know this is happening.
Please update the app to be able to appropriately interface with the Apple iOS platform.

Information

Seller
Oticon A/S
Size
65.2 MB
Category
Medical
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating
Rated 4+
Copyright
© Oticon A/S
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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