Owlet Connected Care is a new companion app to the Owlet Smart Sock and Smart Sock app, that provides historical information collected from the Owlet Smart Sock. Parents can use these insights to be proactive about their infant’s health and wellbeing, make decisions based on trends and data, and chart a course for proper development. The app also allows parents to access their baby’s sleep trends and analytics - a powerful tool to help parents create bedtime routines and develop healthy sleep habits.
Owlet Connected Care requires that you own an Owlet Smart Sock (version 1 or higher), and includes:
-Heart Rate and O2 Baseline
-Red notification history
-Share a report via text, email, etc.
Owlet Connected Care is compatible with iOS 10+, and is optimized for iPad, iPhone 5 and up.
To order an Owlet monitor, please visit owletcare.com.
This version includes the following updates:
• You now have a home tab that provides you with daily averages/totals (12 am-11:59 pm)
• Resolved a bug for sleep calculation error when creating a report.
• Graphs are now scrollable, so that you can view totals and averages from any 24 hr timeframe
• Using 2-finger touch, highlight a specific timeframe to view the totals for less than 24 hrs
• Introduces sleep quality and sleep session insights
Ratings and Reviews
I love the piece of mind.
I love the sock! My baby wasn’t premature and hasn’t had any health problems. I am just a freaked out Mom with a new baby. It helps me sleep at night and not feel like I need to check every little bit to see if she’s still breathing. I have seen lots of negative comments about the cost of the monthly subscription. People have mentioned that the trends should be included, like a Fitbit would be. Not to sound insensitive, because I understand that there are parents with sick babies that truly rely on this for their babies to make it through the night, but, after a year or so, the baby doesn’t need the sock anymore. The Fitbit will come out with a newer version and everyone will have to upgrade. Most people, when they get done with the sock, will sale it. This saves some other worried parent a few dollars, and that is great! However, owlet will not make any money off of this sale. I prefer to pay their monthly charge, for a year, so I can sleep better at night and keep up with baby girls stats, and know that Owlet can stay in business and keep making advances in their technology.
My wife and I purchased the smart sock for our baby and loved it. The original app and the smart sock were simple, free of bugs, and gave us peace of mind. The Connected Care data was helpful to see and made sense as an offering since the sock was on our kid every night. So we got the Owlet Camera when it was released because we trusted this company. Now, unfortunately, I can no longer recommend Owlet to others. With the camera came a new app. Ok, fair enough, I assumed they rebuilt their app from the ground up and it would be faster and integrate the sock and camera. Upon installing the new owlet app you are asked to “create a new account.” This was a red flag for me because your account is tied to an email address. Obviously 90% of people are going to use the same email address as the old app. After signing up, the Connected Care app simply stopped receiving data from the sock and base station. It’s useless now, and the tech support recommendation has literally been “try logging into the old app.” Yep, they want use to use the old app, which doesn’t support the camera, because they apparently didn’t foresee the issue with forcing people to crest 2 accounts under the same email address for their product. Brilliant.
$8 per month doesn’t by helpful support
Had to buy the 2nd gen sock since the 1st gen only has a 10 foot range and would disconnect from the base station 5-10 times per hour. I couldn’t put it in the baby’s room for fear of a disconnect or loose sock alarm waking him. After getting the next model, it took an extra hour and multiple calls to get the 2nd sock to work with my app.
Next, I had to create a new baby profile to get it to work, and by doing so, the connected care app that I was paying $7.99 per month for stopped working even though I was told it would not. I emailed, chose Send Feedback in the app, and called support. I was told over the phone that they couldn’t assist me and that I have to email the ccsupport address for assistance. I did so, as my 6th attempt to fix the issue, and after not receiving any help after over a week, I cancelled my account. In reality, I don’t need to have the historical data of oximetry and HR, and I recommend you don’t waste $96 a year on something you won’t use. Plus, all of this money everyone complains about paying didn’t get me any help and cost me hours of effort and frustration. I want the $8 back that I didn’t use at all! Beware!
With Family Sharing set up, up to six family members can use this app.