Palace Resorts is a leader in resorts in Mexico and Jamaica offering exceptional all inclusive vacations. Come enjoy our luxurious accommodations, 24 hour room service, world-class dining, wireless Internet, in-room double whirlpool tubs, unlimited phone calls to the Continental U.S., Canada and landlines in Mexico, and more. It's all included!
The Palace Resorts app mobile shares all the information about our seven properties, allowing guests to make spa appointments, get directions, book a tour, connect to social networks and so much more.

App Features:
-Information and amenities of each property
-Request Spa Services and Tours
-Get directions and info about the area and the property
-Keep track of the entertainment program
-Find out about coming events
-Watch exclusive videos of tours, spa and events
-Connect to social networks and TripAdvisor
-Link to Resort Credit kiosk page
-Special access for Diamond members

What's New

Version 5.4.2

iPhone X compatibility and performance updates

Ratings and Reviews

2.5 out of 5

12 Ratings

12 Ratings

Never works


The resort keeps telling us to reference "the app" but every time I try it either doesn't open, links won't load, hard to navigate, and doesn't even include all of the excursions you can use your resort credit on. Pointless app if you ask me.

Completely useless

RV from Cali

Why bother launching an app that provides no value to the guests. A well thought out app would provide booking options, transportation schedules, show and event times and so much more. This app provides a very poor user experience.

Needs work

Mr. Review #2

It finally found my room key after a few days of going to the desk to ask about it, but still doesn't work because it crashed when I tap "open room."


Runtriz, Inc
4.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
© Palace Resorts


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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