Download the Papa John's App and order your favorite pizza and sides in a flash! It's easy to locate Papa John's restaurants near you, find special online offers, and you can track your order to your door.
Papa John's iOS APP FEATURES
The Entire Menu
Order any of our delicious pizzas, sides, drinks, desserts, and extras!
Special offers and notifications are delivered directly to your mobile device.
Get offers and coupons from your neighborhood restaurant. Use the convenient app inbox to receive and store super deal offers.
Faves and Past Orders
Save up to four of your favorite orders, and save past orders for 90 days (account login required).
Find a PJ Near You
Improved mapping helps you find the closest Papa John’s location.
No Account Required
Order with or without a PapaJohns.com account.
Change your location and order from any Papa John's in the USA.
Pay Your Way
Cash, Credit Card, Visa Checkout, most stores even take checks, or use PayShare, an easy way to split the bill with friends after your order is placed.
With our Future Ordering feature, you can place your order online 24 hours a day! Order for lunch or this weekend's party, right now. Choose the specific time you'd like your order to be ready or delivered.
Just want a large Pepperoni or Cheese pizza? We have you covered!
Track your delivery order and be notified when your pizza is on the way.
Select “Keep Me Logged In” at sign in to save time and earn Papa Rewards faster!
For use at U.S. locations only. Have questions or comments about this app? Contact us at http://www.papajohns.com/contact-us/
- As a Papa Rewards user, you’ll now be notified when you have a new offer.
- Added one-touch ordering and on-boarding hints for a better user experience.
- Bug fixes.
Ratings and Reviews
Misleading nav for pricing, poor tracking, poor design
Menu items are listed at full price, but if you go to the specials section you can typically get a discount on those prices. This is pointlessly misleading, at best you are making people do extra work to get what should be the regular price and for others you are just ripping them off. The navigation of the app is poor — selection of the cart and the toggle for the delivery/carry out are too close together, which can cause a confusing loop of having to choose the method again and again. “Tracking” is a joke, nothing is actually tracked using geo-location technology. Unlike Panera, you cannot tell how far away your driver is; this app just goes through meaningless statuses, even when it says it is out for delivery you have no way of knowing how much longer it will be (e.g. how many people are in front of you or how far the driver is). It’s also impossible to find how to track the order once you’ve left that screen, meaning you have to go to your email to get the tracking link if you want any information about the order. This app would meet basic expectations if the prices were transparent, tracking was more sophisticated and the navigation was overhauled.
Unless ordering pizza, app is very annoying
I recently moved, so I went on the app to change my stored address. But, no, first I am forced to choose if I want an order delivered or carry-out. (I’m not ordering at all.) There was a third choice, which was ‘change carryout’ so I tried that, which led to my stored addresses, one of which is my old address. I looked for a ‘delete’ option. There was none. I thought maybe if I tap on the address, then I would find the delete option. Nope. But there was an ‘x’ by one of the address lines, so I tapped that and was then able to x out all the address lines and then hit ‘done.’ But, alas, the old address was still there. I tried x’ing out everything again, then hit ‘save.’ But it then said I have to choose a city. So then, I put in my current city, and address (which is already on file in the app, as my 2nd address.) I hit ‘save’ then checked to make sure it worked. Nope. My old address is still there. I tapped on ‘my account’ and tried seeing if that would help. So, I tried about 4 different times, all tolled, tapping on ‘edit’ to try to ‘edit’ (really to delete or remove) my old address, but it can’t be done.
App is almost as bad as website
After several attempts to order using promo codes available within the app and getting papa Johns is unavailable I was finally able to complete my order. Attempted to track but once selected you can’t see your order anymore. Went to the past order screen and only saw half of my order with the ability to repurchase only. I needed to add condiments to my order and finally googled the store to 1. Confirm order was at the location and processing 2. Have 2 condiments added which I was unable to do so because 1.00 isn’t enough to charge. No Offer for the driver to bring and be paid cash either. There is no customer service in the app and sat on hold for 5 minutes listening to commercials with the customer service. It is your app and not the franchised store so you should be available to accept complaints about your app. Was trying to give the brand another chance after their racist ceo ruined their reputation and the app because the multiple notifications of sales on a daily basis was too much. Disappointed and if my pizza is late and/or taste terrible like the service I will be gone for good and deleting the app
Developer Response ,
We're sorry to hear about your user experience! You should be able to track your order through the tracker link located on your confirmation email. We would be happy to look into your other concerns. Feel free to email our team here: Socialmedia@papajohns.com
- Papa John's International Inc.
- 162.3 MB
- Food & Drink
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- Age Rating
- Rated 4+
- © 2015 Papa John’s International, Inc.
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With Family Sharing set up, up to six family members can use this app.