By Passport Parking, LLC
This app is only available on the App Store for iOS devices.
ParkBoston, created by the City of Boston, provides an easy and convenient way to pay for on-street parking using your iPhone or iPad.
You can also login to our secure website to access parking charges, parking history, profile information and print parking receipts.
Registration is free and you are never under any obligation to use the application once you register. Look for ParkBoston logos on the meter to determine availability in your area.
What's New in Version 1.1.3
Bug fixes and improvements
Good but one major flaw
I have been using this app nearly daily since I got it, and by and large it's pretty great. I have yet to have any functionality issues, which is pretty impressive. The one issue I have is worthy of my two-star ding, and it is this: the ten-minutes warning is a rather loud and realistic sounding car horn. If you *use* your phone for, oh, say, anything at all that requires the speakers, it will be loud enough to make you jump out of your skin. If you're in your car already and using the phone through your cars soeakers, it's downright dangerous! You can turn the reminder off completely, but it uses the system volume, and you cannot make the sound anything other than the device on your car designed to warn others of danger. Idiotic! Since my complaints about this have gone unnoticed apparently for months, and I've grown to despise the app despite the fact that it would be five star material without this unforgivable flaw, I have downgraded my rating from three to one star.
By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhh
And payment went through after I got the ticket and went down to the car
No support for overcharges
Passport offers zero support for customers who are accidentally charged twice because of a glitch in the app. There’s no phone support, just phone numbers that connect you to app support (but won’t discuss charges with you) or the local parking office who only deal with tickets and towing. There is a text for help feature that just tells you to call for help and connects you once again to a useless phone number. Emails to the support email address are not answered. I am still trying to figure out how to get a refund for a double charge. Why does the City of Boston recommend an app where there is no support for charges?
- Category: Travel
- Updated: Dec 16, 2016
- Version: 1.1.3
- Size: 102 MB
- Language: English
- Seller: Passport Parking, LLC
- © 2017 Passport. All rights reserved.
Compatibility: Requires iOS 8.1 or later. Compatible with iPhone, iPad, and iPod touch.