Screenshots

Description

With over 9 million users, ParkMobile is a smarter way to park. Easily pay for on-street and off-street parking right from your mobile device. You can also reserve parking ahead of time in garages and stadium venues across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia.

Why Use ParkMobile?
• Skip the meter and easily pay for parking right on your mobile device
• Extend your parking time remotely from the app
• Get alerts so you know when your parking session is going to expire
• Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates
• Find areas of the city where there is available parking and avoid areas where there’s no parking
• Available in more than 3000 locations coast-to-coast including stadiums, airports, universities and more.

How It Works:
• On- and Off-Street Parking: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late.
• Parking Reservations: Search the area where you want to park and select the specific garage location. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility.

App Features:
• Customizable notifications delivered via email, text and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find your car” feature directs you back to the location where you parked
• Turn-by-turn directions to the parking garage where you reserved your spot
• Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay and most major credit cards
• Parking Availability feature shows streets with open parking spots in your area

Looking for Help?
At ParkMobile, we’re serious about customer service. We process over 200,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service 24/7/365. If you need help, here’s how to get in touch with us:

Web: https://parkmobile.io/
Email: helpdesk@parkmobile.io
Online Help Center: https://parkmobile.zendesk.com/hc/en-us
Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/

Thanks for downloading the ParkMobile app and discovering a smarter way to park.

What's New

Version 8.0.2

Don’t miss a second of the big game or concert because you can’t find parking. Our latest release lets you make event parking reservations right in the ParkMobile app. Just select the “reservations” icon, search for your venue and you will find all the upcoming event parking options.

This update also includes minor bug fixes and enhancements.

Ratings and Reviews

4.4 out of 5

4K Ratings

4K Ratings

Will charge you outside of parking meter hours

Maria Belem

Make sure you watch out what you are paying for.

Make sure you know metered hours because the Parkmobile app will charge you regardless.

I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!

Developer Response

Oh no! We sincerely apologize that you were cited using our service, and for the frustration that it has caused you. We'd be more than happy to look into the details of your experience, please send an email to feedback@parkmobileglobal.com and we'll do our best to make this right for you.

Used the Park Mobile App, got a parking ticket

Mike Bully

I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.

Developer Response

We're so sorry to hear that you were cited, and we definitely want to look further into what may have happened when you parked in the second zone. Though you have sent an email to us already, if you reach out to feedback@parkmobileglobal.com we'll be able review your information ASAP. We'll do our best to make this right for you!

Not paying to park, paying to reserve a spot.

Buster Ruby

First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.

Developer Response

Thank you so much for taking the time to provide feedback for us, as well as details about your experience. We're so sorry to hear that it was a negative one, and we'd like to do our best to make this right for you. Please feel free to send an email to feedback@parkmobileglobal.com and we can look further into the difficulty that you've had, both with our agent and with the parking on site. We'll be in touch!

Information

Seller
Parkmobile USA, Inc
Size
93.6 MB
Category
Navigation
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2018 ParkMobile, LLC
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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