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Parkmobile

By Parkmobile USA, Inc.

This app is only available on the App Store for iOS devices.

Description

Parking just got a whole lot easier! Parkmobile provides a better and more convenient way to pay for parking using your mobile phone.

Parkmobile’s perks include:

• Pay for parking with your phone. No more quarters!
• Simplified map view showing nearby zones
• Know when your parking session is almost up with timely notifications.
• No more going back to the meter - simply extend your parking time from the app

App features:

• Save your car and payment information for a speedier parking experience
• Quickly change vehicle information for guest cars
• Customizable notifications will tell you when your parking is about to expire
• Track parking expenses with a full history of your parking sessions
• Use the Parkmobile app across the country in hundreds of cities

Parkmobile locations:

You’ll find Parkmobile in private and public parking lots, on city streets, at airports, stadiums and just about anywhere you park. Some of our most popular locations include:
• Top Cities: Atlanta, Washington DC, Houston, Dallas, Indianapolis, Minneapolis, Fort Worth, Pittsburgh, Los Angeles, St. Louis, Charlotte, New Orleans, Miami, Oakland, Chicago, Milwaukee, Boston, Palm City Market, Newport Beach, Ponce City Market, Santa Cruz, Providence, Los Angeles (LA), New Haven
• Universities: Cornell University, University of Arkansas, Boise State, Arizona State University, University of Southern California, Texas A&M, University of Colorado, Georgia Tech, University of Virginia
• Transit authorities: MTA (NY), CTA (Chicago), METRA (Chicago), RTD (Denver)
Venues: Fenway Park (Boston), Soldier Field (Chicago), Wrigley Field (Chicago), Barclays Center (NYC), Prudential Center (Newark)
For a complete list of our locations, go to us.parkmobile.com. 
Description of permissions used by the app: 
• Location Services - To provide nearby parking zones and offers. Note that continued use of GPS running in the background can dramatically decrease battery life.
• Camera - Used for scanning QR codes for parking
• Notifications – To alert you when your parking will expire

Feedback:

We love receiving feedback. Find a bug? Have a great new idea for us? Just want to tell us how much you love us? Please send any feedback you have to pmfeedback@parkmobileglobal.com. If you need immediate help please email us at helpdesk@parkmobileglobal.com
Parking Tickets:
If you received a ticket, check your parking session to ensure that the license plate, zone number, space number (if applicable), and time of the transaction, corresponds with the information listed on the ticket. Follow the instructions listed on the ticket to dispute. 

In the unlikely event that you received a ticket during a valid parking session, you must contact the parking authority. Parkmobile does not own, operate, manage, or enforce the parking areas. We do not issue parking penalties and we cannot review or remove them for you. If you do not have a session active at the time you were ticketed, it is possible that you didn't confirm the transaction before starting it. It is important to wait for a confirmation message to ensure your parking has started, whether starting it in the app, on the website, or by phone.

What's New in Version 6.5.2

Minor bug fixes

Screenshots

iPhone Screenshot 1
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iPad Screenshot 1
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Customer Reviews

Used the Park Mobile App, got a parking ticket

I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.

Not paying to park, paying to reserve a spot.

First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.

Customer Service is Fantastic

I’ve been using this app daily for 6 months to pay for my parking and I’ve only ever had one issue. Last week, there was a connectivity issue and my payment didn’t go through. The customer service team was super responsive on social media and walked me through a solution. In the case that you experience an issue with this app, just reach out to customer service. They’re incredible, responsive and very supportive.

I will continue to use this app whenever I park anywhere. It makes parking (which can be stressful at my busy train station) easy and convenient. Thanks Parkmobile!

Parkmobile
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Travel
  • Updated:
  • Version: 6.5.2
  • Size: 128 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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