Screenshots

Description

Parking just got a whole lot easier! Parkmobile provides a better and more convenient way to pay for parking using your mobile phone.

Parkmobile’s perks include:

• Pay for parking with your phone. No more quarters!
• Simplified map view showing nearby zones
• Know when your parking session is almost up with timely notifications.
• No more going back to the meter - simply extend your parking time from the app

App features:

• Save your car and payment information for a speedier parking experience
• Quickly change vehicle information for guest cars
• Customizable notifications will tell you when your parking is about to expire
• Track parking expenses with a full history of your parking sessions
• Use the Parkmobile app across the country in hundreds of cities

Parkmobile locations:

You’ll find Parkmobile in private and public parking lots, on city streets, at airports, stadiums and just about anywhere you park. Some of our most popular locations include:
• Top Cities: Atlanta, Washington DC, Houston, Dallas, Indianapolis, Minneapolis, Fort Worth, Pittsburgh, Los Angeles, St. Louis, Charlotte, New Orleans, Miami, Oakland, Chicago, Milwaukee, Boston, Palm City Market, Newport Beach, Ponce City Market, Santa Cruz, Providence, Los Angeles (LA), New Haven
• Universities: Cornell University, University of Arkansas, Boise State, Arizona State University, University of Southern California, Texas A&M, University of Colorado, Georgia Tech, University of Virginia
• Transit authorities: MTA (NY), CTA (Chicago), METRA (Chicago), RTD (Denver)
Venues: Fenway Park (Boston), Soldier Field (Chicago), Wrigley Field (Chicago), Barclays Center (NYC), Prudential Center (Newark)
For a complete list of our locations, go to us.parkmobile.com. 
Description of permissions used by the app: 
• Location Services - To provide nearby parking zones and offers. Note that continued use of GPS running in the background can dramatically decrease battery life.
• Camera - Used for scanning QR codes for parking
• Notifications – To alert you when your parking will expire

Feedback:

We love receiving feedback. Find a bug? Have a great new idea for us? Just want to tell us how much you love us? Please send any feedback you have to pmfeedback@parkmobileglobal.com. If you need immediate help please email us at helpdesk@parkmobileglobal.com
Parking Tickets:
If you received a ticket, check your parking session to ensure that the license plate, zone number, space number (if applicable), and time of the transaction, corresponds with the information listed on the ticket. Follow the instructions listed on the ticket to dispute. 

In the unlikely event that you received a ticket during a valid parking session, you must contact the parking authority. Parkmobile does not own, operate, manage, or enforce the parking areas. We do not issue parking penalties and we cannot review or remove them for you. If you do not have a session active at the time you were ticketed, it is possible that you didn't confirm the transaction before starting it. It is important to wait for a confirmation message to ensure your parking has started, whether starting it in the app, on the website, or by phone.

What's New

Version 6.8

Minor bug fixes

Customer Reviews

4.5 out of 5

2.1K Ratings

2.1K Ratings

Will charge you outside of parking meter hours

Maria Belem

Make sure you watch out what you are paying for.

Make sure you know metered hours because the Parkmobile app will charge you regardless.

I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!

Developer Response

Oh no! We sincerely apologize that you were cited using our service, and for the frustration that it has caused you. We'd be more than happy to look into the details of your experience, please send an email to feedback@parkmobileglobal.com and we'll do our best to make this right for you.

Used the Park Mobile App, got a parking ticket

Mike Bully

I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.

Developer Response

We're so sorry to hear that you were cited, and we definitely want to look further into what may have happened when you parked in the second zone. Though you have sent an email to us already, if you reach out to feedback@parkmobileglobal.com we'll be able review your information ASAP. We'll do our best to make this right for you!

Not paying to park, paying to reserve a spot.

Buster Ruby

First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.

Developer Response

Thank you so much for taking the time to provide feedback for us, as well as details about your experience. We're so sorry to hear that it was a negative one, and we'd like to do our best to make this right for you. Please feel free to send an email to feedback@parkmobileglobal.com and we can look further into the difficulty that you've had, both with our agent and with the parking on site. We'll be in touch!

Information

Seller
Parkmobile USA, Inc
Size
83.5 MB
Category
Travel
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2017 Parkmobile, LLC
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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