Park. Pay. Be on your way.
ParkX is the essential app you need to pay for parking. ParkX allows you pay for parking from your smartphone. No need to carry around coins -- just pay by phone and skip the parking meters in a few easy steps.
HOW IT WORKS:
Download the free app
Enter your vehicle and payment information securely
Enter your zone and set parking session time
Pay and be on your way!
Enforcement officers will know you paid to park by checking the application
WHY YOU NEED IT:
Make parking easier than ever before by downloading ParkX today. With the parking app, you can enjoy several benefits you won’t find at the parking meter:
Get notifications when your session is about to expire
Extend your time so you don’t have to run back to the parking meter
Keep track of your parking history
Skip the lines at the parking meter
Updated look and feel
Minor Bug Fixes
Enhanced account management
Easier duration selection
Ratings and Reviews
Used to be a user friendly single-use app but as others have stated in reviews, the recent update ruined the app. As a user experience designer, I can't fathom the business rules or product strategy that dictated this update. Everything about it makes the experience of using the app much more clunky and convoluted than the previous version. I feel like the update was designed by engineers and never tested with users. If the app's creators had only done benchmark user testing and then tested the updated prototypes, they would've immediately uncovered the terrible user experience of the update. I wish I could roll back to the old version.
Convenient but still a terrible app
You have to add $10 at a time to have money in your "wallet" which is complete BS. This wasn't the case when I first starting using the app.
Second, there is a flat fee on top on the parking fee. 25 cents each time adds up, and it's a lot considering the cost of parking is $3.60 for 3 hours. That still beats paying $5-15 in some sketchy lot which is why I deal with it.
My card expired but it wouldn't let me edit the information, so I had to delete the card then take out my wallet and add the updated card, all while being surrounded by homeless people asking for change. I don't recall receiving a notification when my card expired. I would have updated it at home.
The only plus is that it's convenient when you do get it to work seamlessly, and you get a notification when your meter time is running out.
Other than that, I feel like this app isn't what it used to be, but I don't like carrying cash or pulling out my wallet to pay for parking, for safety reasons.
(Sarcasm)Great Software And UI/UX Design
TOS displays now, so... progress.
They want me to put my money into a "wallet"? I already have one of those. No, I'm not buying a new wallet from a parking company.
"Hey cool- new design".
Starts up- Taps Login- Pop-up appears: "You must accept the terms and conditions before using this application". They allow two options, Decline/Accept.
Fair enough- Decline. What ARE these terms and conditions?
Taps Terms and Conditions.
Blank page appears.
"Password is not accepted by the current password policy. Please use another one. " What does that mean? Alphanumeric, digits, decimals, Strings... all lazy programming. I really hope these programmers didn't go to school, as they would shame their school. Programmers for some reason don't like putting in the work required for users to utilize secure passwords- and that's really frustrating. Another useless app I don't need- not telling me how my password doesn't meet their mysterious (read :bad) requirements.
With Family Sharing set up, up to six family members can use this app.