The Parts Town mobile app empowers industry professionals with the ability to find parts and manuals for virtually every piece of commercial kitchen equipment out there. The app includes tools that make searching for and purchasing parts a breeze.
Equipment Manuals – Download all the commercial kitchen equipment manuals you need across hundreds of manufacturers. Save them locally to your device to view them offline.
Interactive Diagrams – Pinch and zoom on equipment diagrams, and click on parts to retrieve the part details and availability.
Hyperlink Manuals – Links in equipment manuals connect you directly to the product information page. Go from parts identification to purchasing with ease.
Live Text Chat – Chat with one of our customer service agents: The app includes realtime text based messaging with one of our skilled customer service representatives. Get the answers you’re looking for now.
PartsMATCH 1.0 - Bringing image recognition to the restaurant parts world: Through the use of cutting-edge visual search technology, PartsMATCH allows customers to take three photos of their part, answer several brief questions, and get back the top visual matches from among hundreds of manufacturers, thousands of models, and tens of thousands of parts.
PartsMATCH Assistant - Fast, convenient help from a Parts ID Specialist to find your part: The app allows you to optionally submit photos of your part along with other information such as serial number, voltage, and gas type, and be notified immediately once the specialist has located your part. Choose to receive an email notification or phone call in addition to the automatic push notification sent directly to your phone. Click through the matching part to quickly add it to your cart and check out within the app.
Voice Search – Use your microphone to search for parts: In addition to using text based key word searching, you can use your microphone with our voice recognition solution to find parts. Just speak what you are looking for!
Synchronized Manuals and Cart – Your shopping cart and manuals are now available across any mobile device when you log in to your account. Revisit your shopping cart and manuals at any time on any!
Order History and Tracking – Review your order history and check shipping status: Simply log in, go to “Order History” and review details about your current or previous orders.
Fixes an issue where the app would crash when you try to add a product to the cart.
Ratings and Reviews
Parts Town has a nearly everything that I need when it comes to commercial kitchen repairs. I wish they would give better prices for small businesses like my ownIt makes it hard to compete with larger companies but as far as the app and service it’s great
Eugene Becker with RPM pizza
I was disappointed that the other tech from our company got a personalized calendar but myself and the other tech didn’t what happened I think I’m going to shop around for my supplies for future orders.
App worked great until I had to upgrade to iOS 11. Been using it on phones from 3GS up to 6. Upgraded to 8 plus due to iOS 11.0.2 bricking my iPhone 6 and doesn’t work for my phone. 8 plus running iOS 11.0.1
With Family Sharing set up, up to six family members can use this app.