Description

The Mayo Clinic app connects you to the No. 1 hospital in the nation, as ranked by U.S. News & World Report.

The Mayo Clinic app gives you practical, helpful tools to manage your health on-the-go. The app delivers a daily dose of health news and practical advice from top doctors, dietitians, fitness experts and more. You can also search for reliable, research-backed answers to your questions about diseases, symptoms and health procedures. Plus, you can easily request an appointment with world-class experts in top-ranked specialties.

If you're already a Mayo Clinic patient, the app puts all of your medical information in your pocket, so it's easier to track your health, schedule appointments and complete check-in questionnaires at your convenience. When you're on-site, the app is your ideal tool. You'll get easy access to your appointment itinerary, important reminders, campus maps and your personal medical records.

Favorite features:
• Start (or end) your day with daily health insights, fitness videos, recipes and wellness tips.
• Search for trustworthy info about diseases, symptoms and medical procedures.
• Make appointments at your convenience.
• Check your appointment itinerary.
• View test results in real time.
• View radiology images and exams.
• Access and pay your bills.
• Communicate with your care team in a secure messaging system.
• Get Express Care Online within an hour for common ailments that don't require an in-person visit (available in select regions).

Learn more about the Mayo Clinic app: http://www.mayoclinic.org/apps

What's New

Version 4.2

With this update, patients can easily filter lab results and documents to quickly find what they're looking for. Plus, patients can open pre-visit questionnaires directly from secure messages. We also made minor improvements and squashed bugs throughout the app.

Ratings and Reviews

3.1 out of 5

274 Ratings

274 Ratings

Autoimmune diseases

Take it as it is

I am a physician . I am retired. Due to severe symptom’s of pain in my hands. Then it went into my feet. I have always exercised. I was a gold medal winner at age 6 in a NATIONAL AAU SWIM MEET, which was part of a five state division, Montana, Minnesota, ND and SD. I graduated from the U Minn in Mpls. I went on , as an adult to long distance running and 3x a week of weight lifting. I then got
Into Joseph Pilates for 15 years until my instructor moved back to seattle. I also took vigorous and demanding yoga classes. Ashstanga, other yoga that extremely demanding. I went through a year course to train to be a yoga instructor. Then I took an 18month course to learn accupuncture and Chinese Medicine. Yet, I am now at a point where walking is a challenge due to inherited genetic problems. Does anything really work to treat autoimmune problems? The side effects of autoimmune meds are worse than the diseases they are treating.

Undisclosed results and unknown result sources

338 479 218

You can have a long list of results and not know what they are referencing. Perhaps you had 10 different tests (blood, lung aspiration, urinalysis and so on) and each test had tested for protein.
...The lab results will have 10 different protein results but you won't know what assay each are from.
Also: not every test you go in for will populate to your portal. WHY NOT?!? It’s my test, I paid... you better let me have the ability to view. This goes for certain pathology tests, neurological exams, fertility tests (including ultrasounds)AND many more!!!! Why do you (Mayo Clinic) HIDE results from patients? Why!!!?
I’ve updated review down to one star. You’ve had enough time to fix these issues. One star is generous.
Notice no developer response to this date because for some reason Mayo doesn’t want you to have access to your entire result list and won’t attempt to categorize your test results. This is to control the patient, negligence, or do not care about patient needs. Would like to know which of these are/is the reason.

Not as functional as it should be

amknbk

Firstly, and most importantly, the notifications don’t work. All I receive is a badge on the app when all the possible notifications are selected (banner, sound, etc). To make matters worse, when you open the app to figure out what the badge notification is for, there isn’t any badge or obvious sign anywhere to let me know where to look for the new or changed information. I have to go through each area to figure it out and today, I couldn’t find anything.

Secondly, the “coach chat” and “experiments” functions NEVER work. It always says “we’re sorry, something happened, but we’ll be back soon” then says to check my network connection. Believe me, my network connection is fine and as many times as I have attempted to use the function, it wouldn’t have been down every single time considering all my other devices work just fine.

Thirdly, you cannot update anything within the app. I even received a message (after searching for what I was notified for) to update my allergies. I went into the allergy section and there is literally no way to update them. I tried long hold, swiping right, swiping left, and looked for a button to edit, but nothing was working. I waited until my appointment to do it there.

I really wish the notification thing would be fixed ASAP because it causes me the most anxiety that I’m missing something. Calling the Mayo Clinic every time I can’t figure it out is ridiculous.

Developer Response

Amknbk, sorry the notifications aren’t working well for you. We know how annoying it is when you expect something to work and it doesn’t. The badge notifications in the version of the app you’re using are only alerting you to new content available in the Today feed of the app. In a future build we’ll be enabling badges in the patient tab of the app to alert you to what has changed on your record - we’re not there yet though unfortunately. So no need to call to figure out if something is changed based on that badge.

The app doesn’t currently allow updating of medical record content. We hope to add that in the future. You can update your allergy information as part of the pre-appointment questionnaires and I suspect that is where that message you received generated from.

For coach chat and experiments - we can help you troubleshoot that - please send us an email with your username and brief description of this issue and we’ll try to help you get this fixed and hopefully improve our app for future versions. Our email is mcmobileapps@mayo.edu. Thank you.

Information

Seller
Mayo Clinic
Size
65.5 MB
Category
Medical
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2012-2018 Mayo Foundation for Medical Education and Research. All rights reserved.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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