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PayByPhone Parking

By PayByPhone Technologies Inc.

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Description

Pay to park on your mobile phone in many towns and cities in Canada, the US, UK and France with the free PayByPhone app. It’s the simple, secure and quick way to pay for parking and parking costs are charged to your credit card.

Features include:

• Free one-off registration
• Set up text reminders to alert you when to return to your car or top up your parking
• Set up email receipts to your inbox
• Add or remove vehicle registration numbers
• Update you payment card
• Manage your security settings

What's New in Version 1.3.3

In case you’re curious, the team here at PayByPhone are currently working hard on a big update to our parking app. We’ve read all of your reviews and taken our time to understand the issues and concerns you've voiced. We're pleased with the progress we've made so far and we can't wait to share it with you!

While we continue this work in the background, here's one more update of the current version that will bring some fixes for memory management and some performance issues we’ve seen.

Thank you all for your support and feedback!

iPhone Screenshot

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Apple Watch

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Customer Reviews

Meh.

Good idea (I can't stand carrying cash and anything I can do to avoid it is a good thing) but I find this app to look / feel amateurish and is generally inferior to the "ParkMobile" app in look / feel / function.

To echo some of the other comments below, the interface is not all that intuitive (most annoyingly one has to search for the "done" button - the emphasis / color is on "next" rather than "done" which is ridiculous). Having the ability to name cars / lots would be nice as well. I find having to manually enter "one day" for duration every time is kind of dumb - why doesn't it just default to a one day duration (which is what 99.9% of people will want as commuters) and for the odd situation where someone wants multiple days, let them take care of it / adjust at the confirmation screen (i.e. "I want to make a change" rather than "everything looks okay - process payment now")? It's a needless extra step that just wastes time and it's irksome.

This app could be pretty good if they cleaned up the interface, put some end-user thought into it and made it more intuitive. I suspect the structure / layout was developed by computer programmers and not graphics designers. It needs more basic sensibility. Make it as simple as possible from the point of view of the end user and it'll be a real asset!

The problem it solves for is convenient but the app it self is primitive

Obviously the entire service this company is providing through this App is super convenient. You basically avoid the need to carry coins/cash with you on a daily basis to pay for your daily parking fee. However, I get the sense that because the issue this app is solving for brings so much value to users as is, that the company doesn't really feel the need to make the App any more user friendly. The App it self is kind of primitive and clunky. I wish it had some more features on it like a reminder to pay for your parking space if you haven't paid yet for that day. The app also has a map which is useless and seems like an attempt to just give the app a bit more substance. If the map had the train stations in the area that they service and provided the location number - that would be pretty cool. Gave it a 2 star because I am rating the app, not the concept of the service.

Too many problems

I tried to pay for two hours. The box said hours so I typed 2. When I got to the confirmation screen it said my time would end at some random time that was neither 2 hours later or even 2 minutes later. I wasn't able to change the minutes or end time on the confirmation screen. I tried clicking around but no luck. There was no back button or start over button. The only thing I could do was confirm. So I confirmed thinking that I could just add more time with another transaction. When I tried another transaction all it said was I could do it at the time. The error message was no help. Why couldn't I? Was the app or service down? Is there a limit? Do I have to wait until the time is over before adding more? I ended up manually adding coins to the meter to get to the time I needed.

PayByPhone Parking
View In iTunes
Offers Apple Watch App for iPhone
  • Free
  • Category: Travel
  • Updated:
  • Version: 1.3.3
  • Size: 9.9 MB
  • Apple Watch: Yes
  • Languages: English, French
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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