The redesigned PayFlex Mobile® app helps you make decisions for your financial wellness, with ease. You have the control and flexibility to manage your Flexible Spending Account (FSA), Health Savings Account (HSA) and/or Health Reimbursement Account (HRA) in real-time.

In-app assistance for personalized support
• Enjoy intuitive in-context coaching to help you complete account tasks on the app
• Receive timely alerts based on your account, such as
o Enroll in MasterCard® medical/ID theft protection
o Verify PayFlex debit card® transactions
o Use our bill negotiator service for qualified medical claims

Enhanced security with complimentary fraud protection
• Account set-up: Get started with the same user name and password you use on our website
• Returning users: Log in using touch ID fingerprint or PIN code for easier, more secure account access

Easier Navigation to get what you need fast
• View account balances and transactions
• Pay your providers
• File a claim by uploading photos of receipts and documentation

What’s New

Version 4.1.0

• Enhanced level of detail when you View Claims or Transactions for all reimbursement accounts
• Improved user navigation
• Bug fix to correct the health savings account (HSA) annual contribution limit graphic on the HSA Deposit funds page

Ratings and Reviews

3.6 out of 5
285 Ratings
285 Ratings
PetroPetro ,

Limited Functionaly—Only Good For Basic Info

Unfortunately, the app does not allow one to do the real work that needs to properly administer an HSA account and so users must still rely on the website.
I had expected the much touted updates to allow us to upload documentation, or at the very least categorize expenses. But app’s main features continue to be providing basic information and the initiation of deposits and withdrawals. This may be good for infrequent users or those who don’t need to provide backup, but for the detail-oriented user it is insufficient.
Ideally, future updates will allow users to upload PDFs direct from their phones (where many originate) or, even better, use the technology of many expense account apps and let users snap pictures to back up their claims. But, until then we’re stuck with the (often wonky) website. Hopefully, it’s a work in progress and that will happen soon.

Developer Response ,

We appreciate your feedback, which we will use to continuously improve the experience. We appreciate your patience, PayFlex Mobile app team.

Vicks_y ,

App has grown in leaps and bound!

My experience with the app is completely revamped with this new redesigned app. This version took care of the many issues that I had been having with the old version. Looks like, company has started to look into issues reported and feedback shared by the users. I am really happy with the improvements and like to congratulate for doing a splendid job!

Developer Response ,

Thanks for sharing your feedback! We’re happy to hear you’re enjoying our new and improved mobile app.

Dan85******* ,

New App ✅

The newest 4.0.1 update made this app an entirely different experience than before. It’s lightweight and intuitive which vastly improved the quality. If you’re savvy with your HSA Account with Investing a portion of your contributions, the app explicitly separates your balances and allocations. Great landing page, Ease of use, and Ideal level of detail = 5 Stars!

Developer Response ,

Thanks for sharing your feedback! We’re happy to hear you’re enjoying our new and improved mobile app.


PayFlex Systems USA, Inc.
40.5 MB
Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, 9.7-inch iPad Pro, 9.7-inch iPad Pro Wi-Fi + Cellular, iPad (5th generation), iPad Wi-Fi + Cellular (5th generation), 12.9-inch iPad Pro (2nd generation), 12.9-inch iPad Pro Wi‑Fi + Cellular (2nd generation), 10.5-inch iPad Pro, 10.5-inch iPad Pro Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch), iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation), and iPod touch.
Age Rating
Rated 4+
© 2018 PayFlex Systems USA, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like