Penn Station East Coast Subs, America’s #1 Sandwich, offers grilled, baked and cold subs, along with Fresh-Cut Fries, and the signature Fresh-Squeezed daily Lemonade. Don’t forget a large chocolate chunk cookie!
Mobile App includes loyalty rewards, mobile pay, online ordering, in app gift card purchase, store locators, menu, social interaction, games, and more.
*Continued use of GPS running in the background can dramatically decrease battery life.
+ Bug fixes
Ratings and Reviews
Absolutely does not work
So after seeing the hype for the app in my local shop I decided to download it for the rewards. Unfortunately I failed to read the reviews first. My fault. But this app is a true waste of storage space. No online ordering (although the website says it's being worked on...), the cashiers have no idea how to use it and I've been told "you don't have to use the app" or things of that nature by the fine folks working the register who have no clue what it's about and just want to move on to the next customer. The app supposedly generates a unique barcode for each use but it rarely stays up long enough to wait through the line and then crashes before generating a new one so you back up the line trying to get it to work. Maybe frustration is the key here. If so, job well done. I've accumulated zero points after multiple visits. Oh, and I never got the "free 6 inch sub" for signing up as is advertised. This app should seriously be pulled off the store until it works and employees are trained on it.
Downloaded app to order on way to restaurant. 20 minutes later still trying to pay for order but couldn’t do it before I was at the cash register. I just placed my order normally at the counter. The problem was with entering payment info. I have never experienced such a laborious process that locks up half way thru repeatedly. Each time it saved the items in the cart but it went back to the beginning of the data entry. The keyboard function would not register input. None of the convenience features of the iPhone worked. Whatever bug fix was just released missed the mark by a wide margin. The sandwich rated a 4 Star BTW.
Hi, we are so sorry to hear you experienced trouble and appreciate you bringing this issue to our attention. We understand that you had a poor experience and may not want to give us another try, but we would like the chance to make things right if possible. Please send us a private message at firstname.lastname@example.org so we can look up your account and troubleshoot further. Thanks!
I have used this app frequently, but there have been times that a cashier tells me I can scan anytime and other cashiers that tell me to scan at a certain transaction point. Surprise! Usually, when a cashier tells me to scan whenever is when my activity doesn't get logged. This app is spotty at best and possibly needs more implementation training for stores. Then again, when you spend an inordinate amount of money to get a 6" sub as the reward it isn't very motivating. I would say the best part of the app are the occasional freebies like fries or cookies that you receive.
With Family Sharing set up, up to six family members can use this app.