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**The Peoples e-Account App is only available for Peoples Natural Gas customers in Pennsylvania and former Equitable Gas customers in Pennsylvania, Kentucky and West Virginia**
The Peoples e-Account Customer App is a secure mobile solution to:
- View consumption, billing and payment history
- View your bill PDF
- Pay your bill
-Free service for bank payments!
-Convenience charges applied by third party processor for credit card and debit card payments
- Manage payment preferences
- Enroll in Bank Draft
- Start New Service
- Stop Existing Service
What's New in Version 3.2.20
Login / logout bug fix
Doesn't work - creating more issues than solutions
Often doesn't load - rarely if ever has it worked properly. The problem is I signed up for online bill notifications so this was to be my only source of info on my gas bill - now the email just come and say your bill is ready but I can't view the bill on the app???!!! People's needs to get a developer and pay some of the money that they take in as a subsidized monopoly as a utility company to fix this issue sooner than later. Pathetic. If I'm late for my bill because of no notifications or am sent to collections because of an error the 13 other reviews are proof that their online system is malfunctioning.
Ok interface, but the "remember me" function at login does not work properly. Login,use, come back later and it says it's logged in but the page just remains blank, does not function at all. Have to logout, and log back in and wait for it to repopulate. Not ideal. And when you fix that make it touchID compatible too.
Good but room for improvement
The app works fine. It would be more useful if the balance immediately updated after making a payment because that can be confusing. It would also be really great if you got push notifications when your bill was due.