Screenshots

Description

This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings.

Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members.

PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration.

WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN:
- Send a secure message to colleagues, including text messages, clinical photos, voice
messages and group messages.
- Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®.
- Securely call patients while protecting your caller ID privacy and overcoming caller ID
block. When you call a patient, your office number — not your personal mobile number
— appears as the caller ID.
- Instantly sign on or off call or change who is covering call. The changes take effect immediately.
- Easily change how you are reached based on your predefined communication
preferences.
- Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic,
etc.) with just a click. All communications will be automatically routed to the right back-up colleague.
- View and manage patients assigned to your group and manage which provider is caring for each.
- Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed
revenue recognition.
- Access 24/7/365 personal assistance from the Support Center.

PLEASE READ BEFORE DOWNLOADING:
To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe.

SIGN-IN INSTRUCTIONS:
Upon initial sign-in, please use your provided PerfectServe username and password

What's New

Version 5.6.1

- Resolve scheduling defect
- Various other app enhancements and bug fixes

Ratings and Reviews

2.9 out of 5

14 Ratings

14 Ratings

Clunky and buggy app

Nnumber

My employer uses this app for secure communication. After a solid six months I’ve grown to dislike the user interface. Basic chat features like receiving a text communication are buggy at best - requiring exiting to a contact list and re entering the conversation to refresh, crashes if a conversation from another thread is received while entering a reply in another thread, frequent other random crashes and log outs, a phone based system that is pretty much unusable because of lag. It seems as though the focus was on providing a large number of half developed features rather than a smaller feature set that actually works. I gave it a second star because of my frequent need to call technical support I’ve been able to reach a helpful human being and there is value in that. Overall the app gets a solid C-minus. Tech support gets an A-minus.

Only thing buggy

RJ Burch

I have found is my colleagues unwillingness to use the app and give it good information.
Like all thing garbage in, garbage out. Same in this case. The hippa compliance solves so many issues and gives me as IT professional peace of mind.
Give it good info and the system will uncomplicated your life.

Apple Watch App PLEASE

emoremio

Apple Watch app please !!!!

Developer Response

It's coming! Please email support@perfectserve.net to be included in the Beta which will be available next month.

Information

Seller
PerfectServe, Inc.
Size
27.3 MB
Category
Medical
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2010-2014 PerfectServe, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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