Clover lets you earn rewards at your favorite local businesses. Visit a participating spot, introduce yourself, and collect points to earn perks.
How it works:
We designed Clover to be fast, friendly, and out of the way. When you check into one of your favorite spots, Clover lets the merchant know that you're in the house. Just mention your first name when you make a purchase, and you'll be on your way to earning perks — no scanning of codes or fussing with gadgets at the counter.
We squashed a lot of bugs and improved the performance of the app.
Ratings and Reviews
Works without many bugs, but lacks some basic functionality/explanation.
There doesn’t seem to be a way to “favourite” stores or set one as your default location. This means that *even though I only visit one store that uses this system*, I have to search for the shop every single time I use the app. If there is a way to do this? Hell if I can find it.
The system is often slow to sync, the interface is obtuse/counterintuitive, and there is a limit with how many points you can earn/redeem in a day that legitimately messes with my ability to use the account correctly.
Basically... I use this app because I *have* to, not because I *want* to, and I find it to function reasonably well but also so lacking in what seem like they should be very basic features that I cannot recommend it. Some manner of tutorial is lacking and ESSENTIAL for an app as counterintuitive as this one, for example.
Avoid this app & any retailer that uses it
Prepare for the shock of your life! This app is horrible and so is the customer support. They never tell you the app can be used either when you’re signed in or not. I accumulate points not signed in. They are “registered” I see the tickets accumulating. One day the cashier at my smoothie store says you really should sign in. Ok, I go create an account AND IT DOESNT INCORPORATE ANY OF THE POINTS I HAVE ALREADY ACCUMULATED! I complain to the establishment and they are no help. They call Perka on my behalf, put me on the phone with a woman with a severely nonchalant attitude who swears she has no idea what I’m talking about. The only retailers who would use this app can’t afford to be connected with better service apps which are out there. Perka is the pits. Deleting off my phone and finding a new smoothie place.
Recent Improvements are Great
As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but Clover is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!
With Family Sharing set up, up to six family members can use this app.