PestPac Mobile customers can now take advantage of PestPac’s new native application. This app currently has the following features:
View appointment list and calendar of jobs
Time In/Time Out of jobs
Access and update service and account information
Create new locations
Create new orders
Add materials to service orders
Attach files to orders and accounts
Draw and attach diagrams to accounts
Print inspection reports
New and Improved Features Coming Soon:
Improvements to formatting, accuracy and reliability of some inspection reports.
Sentricon orders can now include non-Sentricon devices on the same work order.
Prevent large file uploads (e.g. large photos or videos) from blocking other work from uploading.
Ratings and Reviews
A few problems with this version - lack of text scaling or interpolation of more than 5 lines per work order means your info will either glitch and either squeeze in the text immediately below that last thing listed or literally on top of it. There’s no excuse for this. Next is a slew of animation glitches, notably loading hangups for a few minutes before responding, prompting force closes and closing/reopening the app. We don’t need everything to have a pretty transition or animation- this takes up valuable ram needed to run the app and is completely unwanted. No option to chose other maps or navigation apps - nope, you’re stuck with Apple Maps which is the furthest thing from professional. Not everyone prays and sacrifices to the altar of Apple, so why the singular choice? Previous versions allowed use of Google Maps, so the omission is curious and feels like an obvious oversight.
There are plenty of other tiny gripes such as inconsistent window sizing with menus, icons, forcing you to tap on the smallest of thumbnails to select a vital function. No so great on a 5 inch screen. These issues don’t inspire a lot of confidence for the developer. When a company relies upon it for everyday use and is almost unusable, it begs the question if there aren’t better applications that better suit our needs
Developer Response ,
I wanted to thank you for the feedback and would love to get on a phone call with you to discuss your questions and concerns.
I would like to understand more about the text scaling issue you mentioned. I am also curious to see where in the app you are seeing hangups for few minutes, we recently had the version update dedicated to performance, it may be something specific with your data but we would like to look in to it.
As for the use of Google maps on the app, we are aware and looking in to this, since mobile 3 version of the app is native application vs our mobile 2 app which was web application, the use of google maps is not standard. We can definitely explain this in details when we talk on the phone
Thanks again for the feedback. and hope to speak to you soon.
Response to development team
This is a response to the development team and their response to my last review. Features that are missing from the current app that were present in the previous app or the ability to undo completing a job, and swiping between jobs without having to go to the main list. Other things that need to be present in the app to make it better is the ability to save targeted pass in favorites, and the ability to make multiple favorites list. Also a feature that would be beneficial as to be able to have specific buttons for taking pictures of different items or shortcut buttons.
Developer Response ,
We are sorry you have having difficulties with the app. We would love to hear which features are missing, as we have been working very hard to have feature parity with our previous app.
Worse than version 2. Note even worth one star.
I use this on a daily basis. Version 2 is way better than version 3. The appearance is not as clean as version 2. It looks more like a beta release. That being said, all the info onscreen is more spread out and not as compact and and concise as the previous version. I would have much rather preferred the performance issues have been addressed and the interface left alone for the most part. If it’s not broke, don’t fix it. Unfortunately, they tried to fix what was not broken to start with. If a car looks good and just runs a little rough, you don’t repaint it to make it run better. You fix what’s under the hood and leave the paint job alone.
Developer Response ,
Thanks for the feedback: We would love to possible get on a phone call discuss more about your concerns. Please reach out so we can discuss over a phone call
- WorkWave LLC
- 149.3 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 WorkWave
With Family Sharing set up, up to six family members can use this app.