The Pet Cloud makes managing the whole life of your pet super easy.
Inbox & Docs: Have all your records on the go. Upload and share documents with anyone. Especially helpful in an emergency .
Create folders for medical records, adoption records, vet bills, pictures or any personalized folder.
Shots & Reminders: The Pet cloud lets you know when the important stuff is due. You set the date and we will remind you via text or email when your pet needs to update their shots and vaccinations.
Near Me Feature: Never feel lost - wherever you roam; find pet hotels, groomers, daycares , pet parks, shelters, Veterinarians or pet emergency hospitals in a flash.
Loss Prevention: Pet tags integrate right into the Pet Cloud. If your pet ever goes astray they can be reunited using the unique code on the back of the tag. You and your family are alerted via text message or phone calls.
Insurance: The Pet Cloud is integrated with Figo Pet insurance. File claims right from the Pet Cloud App. All records pertaining to your pets health or your insurance policy are automatically populated into your cloud.
Note: Continued use of GPS running in the background can dramatically decrease battery life. Figo recommends you kill the app when you are done managing your pet's life from our app.
Corrected minor issue where user could tap on an external link and not be able to go back to the PetCloud.
Ratings and Reviews
Slow & Needs Basic Updating
This app is SO slow. It doesn’t have the option to remember your password or use Touch-ID, so you have to type your password every time you exit. Even my banking app gives you a few minutes to log in and out of the app before it requests your fingerprint again.
You should be able to send emails from your pet cloud address to your vet. My vet can only store one email address in their computer system. I can’t correspond with them through my regular email and have them send records to a different email. I have to periodically call them because they are relying on written notes to remember. It would be a lot easier if I could request records and they could reply to the email account I sent from. They will not share documents directly to an insurance company, so I have to keep explaining that, yes, it’s an email to an insurance company, but not really, because I have to upload for it to be a claim. I thought having the documents emailed would be easier than the paper form my last insurance company required. It doesn’t seem that is the case. My puppy has a huge file of records from three different hospitals that I would like to submit for review but getting them to send them to not my email on file is proving to be a problem.
I am new to Figo, coming from another insurance company. Other than the email problem, so far, so good.
Thus review is more about Figo in general than the app. While the app does make life easier when it comes to filing a claim, etc. I think the pet insurance they offer is second to none, both as far as coverage, ease of filing, customer service and expediency.
I've had to file a few claims since adopting my dog (and purchasing Figo) and have been impressed with how easy and quick it is to file a claim. I love that they cover the. Diagnosis, no lifetime limits and pay quickly. If only my own health insurance was this easy!
*Update: many claims and years later, I still have nothing but great things to say about Figo. They have been constantly improving (including processing my last few claims in under 24 hours). The only app improvement that I would really like to see is fingerprint option for log in.
Awesome company and app
I am so happy with this company for my dog’s insurance. They reviewed and paid me for my claim on the same day I submitted it, which I think is pretty unheard of. The insurance company for my other dog takes forever. The app loads a little slowly sometimes, but I’m just happy they have an app in general. Easy to use, customer support has been awesome, and fast claims. Go Figo!
- Figo Pet Insurance LLC
- 7.9 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- You must be at least 17 years old to download this app.
- Unrestricted Web Access
- © 2015 Figo Pet Insurance LLC
With Family Sharing set up, up to six family members can use this app.