Using the Petnet App and the Petnet SmartFeeder, you can personalize food portions, automate your pet’s meal schedule and get alerts to your phone. And now you can have your pet’s food delivered to your door with SmartDelivery.*

*SmartDelivery is not available for all food recipes yet, check your app for more details.

What's New

Version 5.4.2

Bug Fixes and Enhancements

Ratings and Reviews

2.9 out of 5

14 Ratings

14 Ratings

Great concept, BUT


I love this product. I looked for over automatic feeders and stumbled upon Petnet and was instantly sold. I love the concept of this feeder and initial setup was a little difficult. Wouldn't pair with my phone at first until I turned up the brightness. That helped. I have no issues with the actual feeder as of now. Only have had it a couple days. HOWEVER, the app, needs work. Notifications are hit and miss. I would like an actual ALERT. it seems like I get a notification , but it doesn't make a sound and is often late getting to me. If the app developers could tweak the notification system, then they would have a hit on their hands. Oh. And one more thing. The status indicator always says "charging". I don't know why.

Worst Company Ever For Customer Service


Machine stopped connecting to WiFi. Called in four times, emailed in too. Tried again just now at 9am pst. At any given time of day no one picks up the phone, always an answer service saying all lines are busy, which in real words means ‘We don’t have a customer service team, we just listen to messages and if we get back to you you’ll be lucky because we really do NOT care once we take your money’.
This product should be great and it was when it worked, now it’s just a redundant piece of posh plastic.

Petnet to the rescue

scooty pet

I appreciate the notifications and the ability to feed my pet while away. It comes in handy and the system helps me stay more consistent with meal times which I think my cat also appreciates, but he’s a cat and it’s honestly hard to tell exactly what he’s thinking.


Petnet Inc
61.2 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2017 by Petnet Inc


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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