Using the Petnet App and the Petnet SmartFeeder, you can personalize food portions, automate your pet’s meal schedule and get alerts to your phone. And now you can have your pet’s food delivered to your door with SmartDelivery.*

*SmartDelivery is not available for all food recipes yet, check your app for more details.

What's New

Version 5.6.0

Minor creative updates to support new product colors

Ratings and Reviews

2.5 out of 5
32 Ratings
32 Ratings

We have the original and the new version

We have the original feeder and it works great. Once we got another dog we wanted a second one for our other dog. We went to the website and discovered that there was a new version which we purchased. Once we received it we realized you can only control one device. Tech support was helpful and recommended we create a second account with my wife’s email which works ok. Once each feeder were connected and functioning we realized that the synchronization or timing of the feeding isn’t very accurate. One dog gets fed about 15 seconds before the other which seems minor but the lag makes the dog go crazy while the other dog is already eating. Tech support was not able to address this but I’m optimistic that they could resolve this in the future...


Great concept, BUT

I love this product. I looked for over automatic feeders and stumbled upon Petnet and was instantly sold. I love the concept of this feeder and initial setup was a little difficult. Wouldn't pair with my phone at first until I turned up the brightness. That helped. I have no issues with the actual feeder as of now. Only have had it a couple days. HOWEVER, the app, needs work. Notifications are hit and miss. I would like an actual ALERT. it seems like I get a notification , but it doesn't make a sound and is often late getting to me. If the app developers could tweak the notification system, then they would have a hit on their hands. Oh. And one more thing. The status indicator always says "charging". I don't know why.


I hate this app and functionality

1)you can’t set up more than one device on an account- please tell me how this acceptable this day in age? I have to have 2 different log ins per feeder. Complete waste of time.
2)feeders are constantly offline and app unable to sync. Again, no issues with Bluetooth, internet etc, the app and feeders simply aren’t working. How is this beneficial for me to leave town and not be able to manual feed remotely? I have the schedule setup and thankfully, that’s the only thing working.

I wish they would put more effort into developing this app into a more functional, convenient app that we can actually use for these feeders that cost $150 a piece. Get it together petnet!


Petnet Inc
68.3 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© 2017 by Petnet Inc


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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