Effortlessly manage your pet’s (Cat, Dog & other pets) health, all in one place! Just tap, swipe or slide to:
- Request appointments 24/7
- Get all of your reminders synced to your calendar
- Add all of your pet care professionals (Vet, Groomer, Boarding - Pet Daycare)
- Track your monthly medication reminders and other recurring tasks
- Request medications
- And much more!
Our goal is to help Cats, Dogs or other pets live longer, be happier, and live healthier lives. By connecting you with pet care professionals we’re promoting better pet health for each of our furry best friend!
We are all about Pets Wellness!
- Notify and display lab results from PetDesk pet care providers.
- Fixed bug preventing some users from requesting boarding appointments.
Ratings and Reviews
Nice, but needs a bit of coding help
I like that you can schedule appointments and have an easy place to organize most of your pet’s information. There is a fairly annoying bug in that you cannot delete old messages and continue to get reminders—even postcards!—for things already taken care of. For example, the practice forgot to save two of my pets’ records, even though they had them, and set a reminder for me to provide them again. I did. They had them. PetDesk had them. The reminders were deleted from the practice’s systems. But PetDesk continued to remind me about them and there’s no way for either myself or the practice to delete the message with reminder out of PetDesk. You also cannot add OTC medicines to the pet’s medicine list from the user’s side, creating an incomplete record. Finally, you can only add one note per pet, and that is limited to a certain number of characters. This is prohibitive and again leads to an incomplete record. As pets age, people need to be able to track weights, breathing records, and will have increasing questions for vets, all of which could be stored in the pet’s notes... if you could have multiple notes with unlimited character text boxes. Very close to being a great app. Fix the coding on these few things, and it will be ready.
Absolutely love this app
I absolutely love this app. It is so quick and easy to use. I schedule my dog for daycare and boarding using this app and it’s so much easier than trying to find time to call and schedule an appointment.
I also want to give kudos to the PetDesk customer support team. I was having issues with not getting appointment confirmation from my veterinarian office via the app and when I emailed PetDesk, I received a reply almost instantly. They explained everything to me and they even contacted my vets office to help solve the issue. Since it is after 6:30pm on Friday, they even promised to check back in with me (on Monday) to make sure the issue was resolved. I have no doubt I will hear from them on Monday.
Awesome customer service; Above and beyond the standard.
Looks amazing but...
The app is very intricate and well managed. I love how you can add reminders and to-do lists. I bet these features are amazing and I would rate it a higher rating but unfortunately the app will not allow me to add reminders of any sort. I was only able to add my pet profiles and providers. It won’t let me add any sort of record/reminder of given medications, vaccines, etc. Every time I fill out every field for the reminder and click create, a pop-up that states “Sorry. Request failed: bad request (400)” appears. At first I thought it was because I didn’t fill in every field but that wasn’t the case. Plus I deleted the app and downloaded it again, nothing. Please sort this problem out, I would hate to leave this bad review over an issue that can be resolved. I really want to be experiencing the app that most of the pet owner community is buzzing about!
I'm sorry you're having issues with adding reminder items for your pet. Please reach out to our support team for troubleshooting at firstname.lastname@example.org. It sounds like we may be able to dig into this issue for you, and we want to help make sure your app experience is stellar! If you could specify which page of the app you're on what the process to get this error that would be perfect! If we can, we'd love to get your app working perfect.
With Family Sharing set up, up to six family members can use this app.