Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
New in v3.9.6:
- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes
Ratings and Reviews
Help Improve The City
If u want action taken to improve/clean up something in Phila, then this app is a must-have.
I've had abandoned cars towed, rubbish removed, traffic lights fixed, graffiti removed, potholes filled, etc- all within a few days of reporting them, using this app. Choosing the correct category can be confusing at times though. Also, I did Not find this app through the App Store, by using search term 'Philly 311' so this needs to be fixed. I found it by doing a Google Search.
Quick responses. No app issues.
I have used this app numerous times to report potholes and other issues. So far the city has been quick to respond and fix the issue while leaving comments of the progress in the app. Overall great experience!
Takes too long
Takes too long to get anything done through this app. I’ve been reporting an abandoned car for more than 6 months and they closed my ticket. Someone finally got rid of the car in July, but just updated the app today (last week of August) that the ticket is closed because the vehicle was no longer in the area.
- PublicStuff LLC
- 28.2 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © PublicStuff, Inc.
With Family Sharing set up, up to six family members can use this app.