iPhone Screenshots


Receive a valuable offer just for joining! Every qualified visit puts you one step closer towards earning a reward.

Register and log in to your Pollo Reward$ account. View available offers and choose new rewards to earn in the future!

Place your order from your smart phone (where available).

Find your nearest restaurant fast with maps and driving directions, using your Current Location or Zip Code.

Check out our menu featuring fresh, authentic, Caribbean food for lunch and dinner.

What's New

Version 8.0

Image and Offer Updates
UI Fixes

Ratings and Reviews

2 out of 5

10 Ratings

10 Ratings

Who developed this mess???


Where do I start?

1. I tried to create a profile multiple times and it doesn't save.
2. It doesn't tell you how far away the locations are from you.
3. The rewards aren't available in my market. Are you serious???? Why even roll out a reward program that doesn't cover all markets(especially in the usa)?? Bring back the receipt rewards at least for the free 1/4 chicken meal.
4. Based in the reviews this app has been out at least 3 years and the only reason I found out about it was because I got flyer with my order 2 days ago. 3 years later the app is still terrible. Smh!!!!

Who's in charge of marketing and communications over there?? They may need to be reassigned.

Needless to say I've deleted the app and will go back to ordering online or in person. Let's try this again in 2018 pollo.

Pollo tropical app first impressions


Hello I’m a developer/app reviewer first the app is good but polllo rewards is not available in Miami which is disappointing and first the interface is not the best they need to change the user interface and also they need to update the app for ios 11 and beyond because the speed on iOS 11 is okay but they should take advantage of the api in iOS 11 overall it’s is a good app

Would love to use but can't.


Pollo Rewards is horrible. Complicated and clunky to use from the beginning. That's why they had to revamp the system and it still doesn't work. I've created a profile, even though I already had one, and in within the same app I go to order and have to login again. Once I try to login again it always tells me it's the incorrect password, which I know it's not. I guess I will check back in another six months.


Fiesta Restaurant Group, Inc
18.5 MB
Food & Drink
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
Rated 4+
© Fiesta Restaurant Group, Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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