We Are Pomelo: Affordable fashion born in Asia. On trend. Online. On the go.
Pomelo provides you with more than just the latest in fashion, by adding to your unique lifestyle - all from the convenience of your palm.
Besides an undisputable sense of style, Pomelo is a modern brand that embodies confidence with a measured dose of fashion-edge for today's fashion focused community. Shop over 4,000 items delivered straight from web to wardrobe.
Whatever you seek, Pomelo is your one stop shop. Our ever-growing assortment of clothes for both men and women, accessories, shoes, lifestyle products, cosmetics, and beyond - continues to evolve.
We strive to make shopping simpler by serving a legendary omnichannel experience exceeding customer expectations. Whether it's through our Pomelo Partners, Pomelo Pick Up, or retail stores all across Thailand.
What's in it for you? - Be the first to learn about new items, secret sales, and tons more Pomelo perks - Faster Fashion. Browse and buy faster than ever before, all from the convenience of your palm - One step checkout. Scoop up the items you've been eyeing in no time - Miss nothing with instant alerts on promotions, new arrivals, order and shipping status, and return updates
Expect the same phenomenal service that Pomelo is synonymous with: - 365 Day Returns - Free Shipping for orders in Thailand, Singapore, Indonesia, and Malaysia - Weekly New Arrivals - Ships to over 45 countries worldwide - Secure Card Payments, with Cash on Delivery available in Thailand, Indonesia, and Malaysia
Not convinced? Don’t just take our word for it - take theirs! Pomelo has been featured in countless magazines and publications: Vogue, Elle, L’Officiel, Harper’s Bazaar, Tech In Asia, The Zoe Report, Refinery29, TechCrunch, and much more. Winner of Cleo Indonesia’s Reader’s Choice The Trendiest Online Store 2016 Award.
Get In Touch! We’ve got you covered. Visit our website or contact our Customer Care team with any and every question or comment.
- Pomelo's 6th Birthday is coming up! Treat yourself with 5,000+ styles! - You can now check your recent searches for an even better shopping experience. - You can now add items to your wishlist directly from the category page.
Thanks for shopping with Pomelo! We update the App regularly with improvements for a legendary customer experience. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free shipping on all first orders.
Love the App? Let us know by leaving us 5 stars in the App Store!
1.8.10
- Pomelo's 6th Birthday is coming up! Treat yourself with 5,000+ styles! - You can now check your recent searches for an even better shopping experience. - You can now add items to your wishlist directly from the category page.
Thanks for shopping with Pomelo! We update the App regularly with improvements for a legendary customer experience. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free shipping on all first orders.
Love the App? Let us know by leaving us 5 stars in the App Store!
1.8.9
- Valentine’s Day is coming up! Treat yourself with unlimited styles. - You can now check your recent searches for an even better shopping experience. - You can now add items to your wishlist directly from the category page.
Thanks for shopping with Pomelo! We update the App regularly with improvements for a legendary customer experience. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free shipping on all first orders.
Love the App? Let us know by leaving us 5 stars in the App Store!
1.8.8
- Valentine's day is coming! Enjoy Shopping! Share your love with style. - You can now check your recent search queries for more convenience. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.7
- Chinese new year is here! Enjoy Shopping! - You can now check your recent search queries for more convenience. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.6
- Chinese new year is coming! Enjoy Shopping! - You can now check your recent search queries for more convenience. - New error alerts with more accurate descriptions. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.5
- Chinese new year is coming! Enjoy Shopping! - You can now check your recent search queries for more convenience. - New error alerts with more accurate descriptions. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.4
- Chinese new year is coming! Enjoy Shopping! - New error alerts with more accurate descriptions. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.3
- Chinese new year is coming! Enjoy Shopping! - New error alerts with more accurate descriptions. - Ability to add to your wishlist from the category listing.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.2
- End of Season Sale is here! Enjoy shopping!
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.1
- End of Season Sale is here! Enjoy shopping!
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.8.0
- End of Season Sale is here! Enjoy shopping!
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.10
- End of Season Sale is here! Enjoy shopping! - Cash payments for Partner Stores in Thailand
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.9
- 12 12 is here! Enjoy shopping!
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.8
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.7
- Black Friday is here! Enjoy shopping! - Now you can use your phone number to login.
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.6
- Now you can use your phone number to login.
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.5
- 11 11 is here! Enjoy shopping! - Now you can use your phone number to login.
Heads up: We will be removing support for iOS 9 soon. Make sure you keep your phone updated to enjoy the latest updates.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.4
- 11 11 is here! Enjoy shopping! - Now you can use your phone number to login.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.3
- 11 11 is here! Enjoy shopping! - Now you can use your phone number to login.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.2
- Now you can use your phone number to login.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.1
- Now you can use your phone number to login.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.7.0
- Now you can use your phone number to login.
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.6.7
- Fall '18 Collection has arrived! Start shopping! - Manual Bank Transfer available for Indonesian customers - Bug fixing & stability improvements
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
1.6.6
- Fall '18 Collection has arrived! Start shopping! - Manual Bank Transfer available for Indonesian customers
Thanks for shopping with Pomelo! To provide you with the best shopping experience, we update the app regularly with improvements for stability and speed. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free first order delivery. Love the app? Let us know by leaving us 5 stars in the App Store!
Version 1.8.11
- Pomelo's 6th Birthday is coming up! Treat yourself with 5,000+ styles! - You can now check your recent searches for an even better shopping experience. - You can now add items to your wishlist directly from the category page.
Thanks for shopping with Pomelo! We update the App regularly with improvements for a legendary customer experience. Experience faster fashion, all from the comforts of your palm, with 365 day returns and free shipping on all first orders.
Love the App? Let us know by leaving us 5 stars in the App Store!
Ratings and Reviews
4.8 out of 5
292 Ratings
292 Ratings
Soon a native speaker
,
US Buyers BEWARE!!!
Overall I’m very disappointed with Pomelo. While ordering and shipping was quick and easy (received my items within two days). They’re advertising regarding their return policy - which is clearly stated throughout their website and app - is completely false. It states that they allow free returns for 365 days. Completely not true. You have to pay for the shipping back. You can ship to either Florida or Thailand. Both are expensive. You have no way of tracking the return other than knowing that it arrived at their center by the tracking number provided by your shipping carrier. I submitted a couple returns and after not hearing anything for two weeks after they arrived at their center I sent an inquiry. They were quick to respond but told me that it can take up to a month for a return to arrive at their facility overseas and another month to get the return processed. For clothing that can basically be bought at H&M for the same price it is really not worth the hassle. Its been almost a month since I sent the returns at this point and still nothing. US buyers beware!!!!
Soon a native speaker
,
US Buyers BEWARE!!!
Overall I’m very disappointed with Pomelo. While ordering and shipping was quick and easy (received my items within two days). They’re advertising regarding their return policy - which is clearly stated throughout their website and app - is completely false. It states that they allow free returns for 365 days. Completely not true. You have to pay for the shipping back. You can ship to either Florida or Thailand. Both are expensive. You have no way of tracking the return other than knowing that it arrived at their center by the tracking number provided by your shipping carrier. I submitted a couple returns and after not hearing anything for two weeks after they arrived at their center I sent an inquiry. They were quick to respond but told me that it can take up to a month for a return to arrive at their facility overseas and another month to get the return processed. For clothing that can basically be bought at H&M for the same price it is really not worth the hassle. Its been almost a month since I sent the returns at this point and still nothing. US buyers beware!!!!
Terrili
,
Will buy from Pomelo again :)
Bought 4 clothing items and received a free makeup bag. Delivery to my US address was quick, I think I received my things within a week. All items are excellent quality and fit very well. Check their size guide and what size the model is wearing for a better idea of how it might fit on you.
Terrili
,
Will buy from Pomelo again :)
Bought 4 clothing items and received a free makeup bag. Delivery to my US address was quick, I think I received my things within a week. All items are excellent quality and fit very well. Check their size guide and what size the model is wearing for a better idea of how it might fit on you.
JadeQqU
,
LOVE Pomelo!
I was at first a little hesitant to order from them online since I found it hard to find much about them, but when I placed my first order I had no regrets. Clothing came super fast, and it has a perfect fit and great material! Installed this app so I could browse their clothes with ease. Super cute clothing & this app is simple and functions well.
JadeQqU
,
LOVE Pomelo!
I was at first a little hesitant to order from them online since I found it hard to find much about them, but when I placed my first order I had no regrets. Clothing came super fast, and it has a perfect fit and great material! Installed this app so I could browse their clothes with ease. Super cute clothing & this app is simple and functions well.
