Hot dog! Since 1963, Portillo’s has been serving fresh, homemade food in nostalgic themed restaurants. With the Portillo’s app, you can order your meal ahead of time and pick it up inside one of our restaurants or in the drive-thru. We’ve made it easy to save your favorite order so you can come back again and again.
Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s! You can even use this app to order from Barnelli’s, too!
In 1963, Dick Portillo and his wife Sharon invested their life savings of $1,100 into a hot dog stand called “The Dog House” in Villa Park, IL. The Dog House didn’t have running water or a bathroom. Dick had to run garden hoses from a local business to get the water he needed. The menu was simple – hot dogs, tamales, fries and a coke, all for under 35 cents. Through Dick’s hard work and determination, the Dog House evolved into Portillo’s and has become what it is today.
Come and enjoy our legendary food served by the friendliest people in the business!
Misc. updates to the online ordering experience.
Ratings and Reviews
Mothers Day Salad
The app was easy to use and it was great but the store left a lot to be desired. The app told me my small catering chop salad would you be ready at 2:43. I arrived at 2:45 and waited in line to pick up my salad for almost 20 minutes, then when I got up to the front of the line I told The young man at the desk, I had made an online purchase, but they could not find my order. The two employees at the desk were so busy and gave me the impression that my small order was not important at all. I waited another 10 minutes, I said to the same young man who was at the catering desk, that pretty soon I was going to ask for my order to be free. He then looked at me like he had no idea who I was. He asked what I was waiting for and I told him he went into the refrigerator and again looked at the same orders and gave me someone else's order, I know that because their name was on it and he said thank you I'm sorry you had to wait. It was not the best service.
Love the food, not the app
I've been using the app with the Gurnee IL location and it's been awesome. I love ordering before I get there then get to pick up my order and be on my way way sooner than it'd take if I had to wait. My problem is with the app. It used to never save the payment method but thankfully that finally works.
Now in exchange I get a new problem. Why fix one problem and create a new one? Now I can no longer order chopped salads as a drive thru order?? Why? I've always done it in the past via the app and I can still do it if I go through the drive-thru and give them my order in person. Now when I switch my delivery method to drive-thru I get an error that chopped salads cannot be ordered in the drive-thru. So why does this app now prevent me from doing something I've done many times in the past and something I can still do when there in person?
Now the app is almost useless for me. At least with the payment method bug I could still order but now that I can't order everything I need there's no sense in placing the order online at all. 👎
The App is as Good as the Food!!
Their App is fantastic!!! I usually order online food to be delivered to one of my kids 2-3x a week and I think this app is probably my favourite! Every single item is clearly marked with what it comes with and the customizations available...checkout was seamless and everything just works...I will actually probably end up ordering from them on a regular basis just because of the ease in ordering! Let’s not forget the variety of items available too! Portillo’s is rapidly moving up the ladder to our families first choice!! Thank you for the variety, quality of ingredients, the knowledge that we always get exactly what we order the way we love to eat it, reliable delivery regardless of the weather, and great final product! This Mom gives Portillo’s two thumbs up 👍🏻👍🏻!!!
With Family Sharing set up, up to six family members can use this app.