iPhone Screenshots

Description

Postmates makes local delivery fast and easy! Order from any restaurant or store and a member of our fleet will pick it up and bring it straight to you!

Order Anything: We deliver from virtually any store or restaurant in your city. Order late night meals, last-minutes birthday gifts, cleaning supplies—anything!

Delivery Anywhere: We’ll deliver to your home, dorm, office, a park for a meeting, a fancy dinner party —wherever you’re at!

Postmates Unlimited: Subscribe to our new Postmates Unlimited program for $9.99/ month and you’ll get free delivery on all orders over $20!

Real-Time Tracking: Keep tabs on your delivery progress on a live map!

Speed: Our system takes into account time and distance to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery

We’re Always Open: Postmates is a 365 days a year, 24/7 service.

Customer Service: Need help? Our world-class customer service team is available 24/7.

Postmates is active in most US cities, including:
Atlanta
Austin
Baltimore
Bellevue
Boston
Brooklyn
Charlotte
Chicago
Columbus
Dallas
Denver
East Bay
Evanston
Fort Lauderdale
Honolulu
Houston
Indianapolis
Jersey City
Kansas City
Las Vegas
Long Beach
Los Angeles
Louisville
Miami
Milwaukee
Minneapolis
Nashville
New Orleans
New York City
Oklahoma City
Orange County
Orlando
Palm Springs
Philadelphia
Phoenix
Pittsburgh
Portland
Raleigh
Sacramento
San Antonio
San Bernadino
San Diego
San Francisco
Seattle
SF Peninsula
St. Louis
Tampa
Tuscon
Virginia Beach
Washington DC

International:
Mexico City

At Postmates, we aim to transform the way goods move around cities by providing a delivery service on-demand. We thrive to empower communities to shop local.

What's New

Version 4.1.9

Your first delivery is now free with Apple Pay. To kickoff Memorial Day Weekend and the start of summer, use Apple Pay on your first Postmates order and pay no delivery fee.

Also, our $100 for $100 referral program is still active for a limited time. When you share your code with your friends, they get $100 in delivery fee credit. After their first delivery, you'll get $100 in delivery fee credit right back at ya. So tweet it, post it, text it! Just get the word out before the offer ends.

Ratings and Reviews

3.1 out of 5

9.5K Ratings

9.5K Ratings

Used to be a great app

flight of the conchords 4 life

When Postmates was first introduced, I was amazed. Food delivery from any restaurant? And quickly? That was a lazy man like me’s dream. I would order multiple times a week and could enjoy Bret food whenever I wanted. Now, though, things are very, very different. Ever since the $3.99 delivery was introduced, it has all gone downhill. Real restaurants were less emphasized than ones that have no seating, that only exist in a hub for the sole purpose of Postmates. Now this would be fine except for the fact that they have removed the feature allowing you to order from any restaurant for a little more than $3.99, and have even gone so far as to pretend unapproved restaurants don’t exist, so there’s no way to order from them. The second thing that will kill Postmates is the new small cart fee- of your order is under $12 you are forced to pay a 2 dollar fee. This would be sensible except for the fact that the food item prices are designed to make it as difficult as possible for you to get right up on the limit- they have started to make things cost -.29 instead of -.99 and generally use sneaky pricing to make it more difficult. Overall, what used to be my favorite app got too greedy and became and overpriced, limited delivery service that forces you to pay extra for food from their list of approved restaurants. But hey, I knew it was too good to be true from the start, so I guess I shouldn’t feel too bad deactivating and uninstalling my account.

So disappointed

Flounderx453

I’ve used postmates for a while and have been satisfied with their service. I signed up for the 9.99 a month service to get free delivery, and only use it a couple times a month. I’m not sure it’s worth the investment but I expect to get my food when we do order. I place an order one day, and it never shows up! Of course I’m pretty upset. Only way to contact customer support is by pressing help which sends them an email. They then email me back saying it’s MY fault and that they waited 10 minutes! I’m furious at this point and respond saying that I waited outside and they never even approached. They email back apologizing and decide to grant me the privilege of not charging my card. For the food I don’t get. Thanks a lot.

I order again which went ok, then the very next time it happened again!! Once again they apologize and don’t charge me for the order. I told them it is unacceptable and I would cancel my subscription to their service and wouldn’t use their service again. They send back instructions on how to cancel. No effort to appease their mistakes. I have a family and when I get off work it’s a scramble to do everything we need to before bed. We order dinner only a couple times a month for convenience and a break from cooking dinner (the whole purpose of postmates) and they fail miserably at taking care of a long time customer.

This is a horrible company and I strongly urge anyone who’s reading this to use another app.

Developer Response

Hi there - This is not an acceptable experience and we’d like to make sure that we get this resolved for you. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Terrible

Skygirl811

Had the Postmates app for about a year and got sick of there BS, erased the app after this last disaster. Ordering effortlessly from Grub Hub today made me wonder why I ever strayed. This most recent order mishap was the end for me. I hadn’t ordered from them in a couple months and they put a 20$ hold on my card!! LAME and that was only the beginning of the ordeal.
The app was good for about 4 months but then went downhill. My order was messed up a couple of times and hey, I get mistakes happen but what I don’t like, unlike Grub Hub they just leave you with the mess, takes a few days to get the refund. Grub Hub fixes your order and then usually gives you a few dollars off your next order. This last time I had it, they handed me a brown bag, I open it and not only is my order wrong but it’s not even from the place I ordered from. I tried to run after delivery guy with no luck and if Postmates offered live help it would have been an easy fix. The fact too that the driver may have figured it out when the person who’s order I received, received my order and I never heard a word.
The other thing is they became too shady with hidden fees and BS. Beware of their 9.99$ a month deal, that won’t happen. My boyfriend fell for it, paid the $$ and not a single order came that month without extra fees added. There’s a whole bunch of restrictions we find out after the fact that they’ll charge for.
Too many good delivery places to deal with this nonsense.

Developer Response

Hello - I’m sorry to hear that your experience with our service was not what you expected. We’d like to review your issue again and make this situation right. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Information

Seller
Postmates Inc
Size
105.7 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2018 Postmates Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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