iPhone Screenshots

Description

Postmates is the first app to deliver whatever you want when you want it. We will deliver food from any restaurant and merchandise from any store. One of our 200,000 Postmates will bring everything right to your doorstep. So what’s it really like?

You wake up on a Saturday morning craving some bagels so you find your favorite bakery and order it on Postmates. Those warm bagels arrive in less than 30 minutes and you realize that this was the best idea you’ve had. Ever.

Now it’s a Sunday afternoon and after a long day at the park it’s time to binge watch that new Netflix show. You literally can’t even “do” cooking because it’s 2018 and your fridge is empty. So you order a Chipotle bowl that arrives right when you need it—just like magic.

But then it’s Monday and—after a busy morning—you just don’t have time for the lunch line at Tender Greens. But you’re craving the Tuna Nicoise Salad, so you use Postmates Pickup to skip the line and grab your takeout from the counter since it’s ready right when you get there.

Left your phone charger in the office, but need to work late? It’s okay. A Postmate is coming your way with Red Bull from 7-Eleven and a charger. Should you expense the Red Bull? That’s up to you. Just remember that the delivery fee from any of our 25,000+ partners is just $3.99.

Feeling the urge to download?

We get it. Because we get anything, anytime, anywhere. Go ahead and live your best life—in sweatpants, or a power suit.



GET ANYTHING DELIVERED
We deliver from virtually any store or restaurant in your city. Order late-night meals, last-minute birthday gifts, cleaning supplies, pet food—anything. No questions asked.

DELIVERY ANYWHERE, ANYTIME
We’ll deliver to your home, dorm, office, the park, the dinner party—wherever you’re at. We deliver 24/7, 365 days a year.

POSTMATES UNLIMITED
Subscribe to Postmates Unlimited for $9.99/month and you’ll get free delivery on every order over $20. LOVE the offer? Yearly is only $6.99/month!

REAL-TIME TRACKING
Keep tabs on your delivery progress on a live map.

FASTEST FOOD DELIVERY IN TOWN
Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery.

CUSTOMER SERVICE
Need help? Our world-class customer service team is available 24/7. You can always reach us at: support.postmates.com

NATIONAL MERCHANTS
Chipotle, Jack in the Box, Shake Shack, By Chloe., Tender Greens, Panda Express, 7-Eleven, Denny’s, Walgreens, Chili’s Grill & Bar, Chick-fil-A, Five Guys, The Halal Guys, Panera Bread, Subway, SUGARFISH and many more.

ALSO GET DELIVERY FROM
Taco Bell, McDonald's, Panda Express, Sweetgreen, Dig Inn, Wingstop, Wendy’s, Raising Cane’s, Nike, Apple, The Cheesecake Factory, Burger King, Starbucks and many more

ACTIVE IN MOST US CITIES
Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Columbus, Dallas, Denver, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, New York City, Oklahoma City, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh, Sacramento, San Antonio, San Bernardino, San Diego, San Francisco, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tuscon, Virginia Beach, Washington DC

AVAILABLE INTERNATIONALLY
Mexico City

WAYS TO PAY
Apple Pay, PayPal, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

What's New

Version 4.2.4

Our $100 for $100 referral program is active for a limited time. When you share your code with your friends, they get $100 in delivery fee credit. After their first delivery, you'll get $100 in delivery fee credit right back at ya. So tweet it, post it, text it! Just get the word out before the offer ends.

Ratings and Reviews

3.3 out of 5

12.4K Ratings

12.4K Ratings

Used to be a great app

flight of the conchords 4 life

When Postmates was first introduced, I was amazed. Food delivery from any restaurant? And quickly? That was a lazy man like me’s dream. I would order multiple times a week and could enjoy Bret food whenever I wanted. Now, though, things are very, very different. Ever since the $3.99 delivery was introduced, it has all gone downhill. Real restaurants were less emphasized than ones that have no seating, that only exist in a hub for the sole purpose of Postmates. Now this would be fine except for the fact that they have removed the feature allowing you to order from any restaurant for a little more than $3.99, and have even gone so far as to pretend unapproved restaurants don’t exist, so there’s no way to order from them. The second thing that will kill Postmates is the new small cart fee- of your order is under $12 you are forced to pay a 2 dollar fee. This would be sensible except for the fact that the food item prices are designed to make it as difficult as possible for you to get right up on the limit- they have started to make things cost -.29 instead of -.99 and generally use sneaky pricing to make it more difficult. Overall, what used to be my favorite app got too greedy and became and overpriced, limited delivery service that forces you to pay extra for food from their list of approved restaurants. But hey, I knew it was too good to be true from the start, so I guess I shouldn’t feel too bad deactivating and uninstalling my account.

So disappointed

Flounderx453

I’ve used postmates for a while and have been satisfied with their service. I signed up for the 9.99 a month service to get free delivery, and only use it a couple times a month. I’m not sure it’s worth the investment but I expect to get my food when we do order. I place an order one day, and it never shows up! Of course I’m pretty upset. Only way to contact customer support is by pressing help which sends them an email. They then email me back saying it’s MY fault and that they waited 10 minutes! I’m furious at this point and respond saying that I waited outside and they never even approached. They email back apologizing and decide to grant me the privilege of not charging my card. For the food I don’t get. Thanks a lot.

I order again which went ok, then the very next time it happened again!! Once again they apologize and don’t charge me for the order. I told them it is unacceptable and I would cancel my subscription to their service and wouldn’t use their service again. They send back instructions on how to cancel. No effort to appease their mistakes. I have a family and when I get off work it’s a scramble to do everything we need to before bed. We order dinner only a couple times a month for convenience and a break from cooking dinner (the whole purpose of postmates) and they fail miserably at taking care of a long time customer.

This is a horrible company and I strongly urge anyone who’s reading this to use another app.

Developer Response

Hi there - This is not an acceptable experience and we’d like to make sure that we get this resolved for you. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Terrible

Skygirl811

Had the Postmates app for about a year and got sick of there BS, erased the app after this last disaster. Ordering effortlessly from Grub Hub today made me wonder why I ever strayed. This most recent order mishap was the end for me. I hadn’t ordered from them in a couple months and they put a 20$ hold on my card!! LAME and that was only the beginning of the ordeal.
The app was good for about 4 months but then went downhill. My order was messed up a couple of times and hey, I get mistakes happen but what I don’t like, unlike Grub Hub they just leave you with the mess, takes a few days to get the refund. Grub Hub fixes your order and then usually gives you a few dollars off your next order. This last time I had it, they handed me a brown bag, I open it and not only is my order wrong but it’s not even from the place I ordered from. I tried to run after delivery guy with no luck and if Postmates offered live help it would have been an easy fix. The fact too that the driver may have figured it out when the person who’s order I received, received my order and I never heard a word.
The other thing is they became too shady with hidden fees and BS. Beware of their 9.99$ a month deal, that won’t happen. My boyfriend fell for it, paid the $$ and not a single order came that month without extra fees added. There’s a whole bunch of restrictions we find out after the fact that they’ll charge for.
Too many good delivery places to deal with this nonsense.

Developer Response

Hello - I’m sorry to hear that your experience with our service was not what you expected. We’d like to review your issue again and make this situation right. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Information

Seller
Postmates Inc
Size
123.8 MB
Category
Food & Drink
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2018 Postmates Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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