Description

Postmates makes local delivery fast and easy! Order from any restaurant or store and a member of our fleet will pick it up and bring it straight to you!

Order Anything: We deliver from virtually any store or restaurant in your city. Order late night meals, last-minutes birthday gifts, cleaning supplies—anything!

Delivery Anywhere: We’ll deliver to your home, dorm, office, a park for a meeting, a fancy dinner party —wherever you’re at!

Postmates Unlimited: Subscribe to our new Postmates Unlimited program for $9.99/ month and you’ll get free delivery on all orders over $20!

Real-Time Tracking: Keep tabs on your delivery progress on a live map!

Speed: Our system takes into account time and distance to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery

We’re Always Open: Postmates is a 365 days a year, 24/7 service.

Customer Service: Need help? Our world-class customer service team is available 24/7.

Postmates is active in most US cities, including:
Atlanta
Austin
Baltimore
Bellevue
Boston
Brooklyn
Charlotte
Chicago
Columbus
Dallas
Denver
East Bay
Evanston
Fort Lauderdale
Honolulu
Houston
Indianapolis
Jersey City
Kansas City
Las Vegas
Long Beach
Los Angeles
Louisville
Miami
Milwaukee
Minneapolis
Nashville
New Orleans
New York City
Oklahoma City
Orange County
Orlando
Palm Springs
Philadelphia
Phoenix
Pittsburgh
Portland
Raleigh
Sacramento
San Antonio
San Bernadino
San Diego
San Francisco
Seattle
SF Peninsula
St. Louis
Tampa
Tuscon
Virginia Beach
Washington DC

International:
Mexico City

At Postmates, we aim to transform the way goods move around cities by providing a delivery service on-demand. We thrive to empower communities to shop local.

What's New

Version 4.0.7

He’s at the 30, the 20, the 10…TOUCHDOWN POSTMATES!

Yeah, I did a thing. Well, a few things.

First, I threw a sweet pass to Chipotle that landed us both in the burritozone. Score.

Then, I added new banners to the field to show the fans what they were looking for as they start scrolling through the app.

Yeah, it’s a super kind of weekend.

Here it is, your moment of zen, 1 code good for 1 free delivery for the first 100 new customers: BOWLSOHARD

Customer Reviews

3.5 out of 5

6.7K Ratings

6.7K Ratings

Used to be a great app

flight of the conchords 4 life

When Postmates was first introduced, I was amazed. Food delivery from any restaurant? And quickly? That was a lazy man like me’s dream. I would order multiple times a week and could enjoy Bret food whenever I wanted. Now, though, things are very, very different. Ever since the $3.99 delivery was introduced, it has all gone downhill. Real restaurants were less emphasized than ones that have no seating, that only exist in a hub for the sole purpose of Postmates. Now this would be fine except for the fact that they have removed the feature allowing you to order from any restaurant for a little more than $3.99, and have even gone so far as to pretend unapproved restaurants don’t exist, so there’s no way to order from them. The second thing that will kill Postmates is the new small cart fee- of your order is under $12 you are forced to pay a 2 dollar fee. This would be sensible except for the fact that the food item prices are designed to make it as difficult as possible for you to get right up on the limit- they have started to make things cost -.29 instead of -.99 and generally use sneaky pricing to make it more difficult. Overall, what used to be my favorite app got too greedy and became and overpriced, limited delivery service that forces you to pay extra for food from their list of approved restaurants. But hey, I knew it was too good to be true from the start, so I guess I shouldn’t feel too bad deactivating and uninstalling my account.

Horrible company. Don't waste your money

Xliciouszx

Absolutely horrible service. After the first order going smoothly I decided to place another. It said it would be delivered between 30-45 minutes. So around an hour later I got the notification saying my driver was arriving and would "wait five minutes" i ran outside to my curb to wait and didn't see anyone and within seconds I got another notification saying the delivery had been completed. I contacted customer service because obviously I didn't get my order and at first they kept telling me that it showed my meal HAD been delivered to me and the driver handed it to whoever was in front on my house lol. I kept fighting them telling them I never got and finally they decided they would give me a REFUND and that it would 5-10 business days. After the 6th day I see that I had actually been charged for that order on my bank statement and contacted customer service again. They proceeded to tell me that I had to wait the full 10 days before seeing anything. After the 10th day I still saw no refund and contacted them again. They took TWO days to get back to me just to tell me that they did process a refund but unfortunately had did it in the form of a credit to my postmates account. I was furious. I couldn't believe the lack of customer service and the lack of communication. I did not ask for a credit. I asked for a refund back to card and never got it.

Developer Response

Hi there - I’m sorry to hear that your experience with our service was not as desired. We’d like to review your issue again and make this situation right. Please press “contact the developer” when you receive this reply and select “App review followup” from the drop-down on the "How Can We Help Form". Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Worst service ever

Karrikatu9909

After everybody’s hype about the service decided to try it out. Bad decision! The only order that was delivered in a properly manner, with an ok time frame and no items missing was the first one. Every other one after that was at least an hour long delivery, even though there was an order from a place that is literally two blocks away from the apartment and plus items from the order were missing or special requests were not followed (like ‘extra napkins’ - no napkins whatsoever). But the best part was when I ordered from the postmates general store some items, after an hour of waiting, AN HOUR (it was supposed to be 20-30 minutes) my postmates called me and said that my order was not entered properly (have no idea how’s that possible) and that I have to resubmit it, while being extremely rude. When I asked him ‘how’s that possible’ he literary started lying and making up 3 different storied that just contradict each other. I contacted customer service right away after that, asking them to delete my account, there response was ‘we will deal with the postmate, here is $5 and it’s not my department to cancel the account someone will get back to you’ after 2 weeks and couple of attempts to connect to the customer service representative I had to create a new request, so I guess in a week or so I’ll hear back from them?
WORST SERVICE EVER! Extremely disappointed.

Developer Response

Hello - I’m sorry to hear that your experience with our service was not what you expected. We’d like to review your issue again and make this situation right. Please press “contact developer” when you receive this reply and select “App review followup” from the dropdown on the form. Once received, this will be expedited and escalated to a Senior Support Specialist. Thank you, and we look forward to working with you to get this resolved.

Information

Seller
Postmates Inc
Size
112.9 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Spanish
Age Rating
Rated 4+
Copyright
© 2017 Postmates Inc.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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