By Drew McKenna
This app is only available on the App Store for iOS devices.
Pressbox is your 24/7 dry cleaner! Download our app to register, place orders, and access your pick up information.
What's New in Version 1.4.7
General bug fixes.
Simple and Easy
I'm not entirely sure why all of the other reviews are so negative. I write software for a living, and I thought the app functioned well. It is only missing two things in my opinion; a way to easily cancel an order (maybe I missed it which is a problem in and of itself) and a way to mark an order as dry cleaning vs laundry. I felt uncomfortable leaving the company to decide whether to launder or dry clean my shirts. I've experienced a company ruining some of my shirts before. Hence my hesitation. All of this being said, my first experience was a success. Their notifications were quick and timely. I received anything back on time. The clothes were in perfect condition. It was insanely convenient. I really think a few minor tweaks to the app would make this a home run.
10 Steps Behind
While I admire Pressbox for what they are doing for the dry cleaning/wash & fold business, they are seriously behind when it comes to the ‘tech’ side of things. If they really would like to better themselves I have a few pointers for them.
First and foremost, update your app to support iOS 11! Why does your app look like something from my iPhone 3GS? Secondly, it may be a good idea to get ahead of the other dry cleaning businesses and create an AppleWatch app for Pressbox. Some other things your app could use is a totally facelift. All the buttons, toggles, icons, selections, displays, etc. all need to be changed immediately.
I have some great ideas to help Pressbox move forward drawn out and planned. There are some really great things that I know Pressbox could do with their app in order to make it a real competitor with other apps similar to it. They just have to make that first step.
Decent Laundry Service But Tech a Mess
The app and the Web site need A LOT of work. They’re not ready for prime time. Pressbox is offering a decent laundry service, but the tech end of things is a mess. There are broken links on the menus all over the web site; no synchronization between the app and the web site (neither in the available content fields themselves nor in the actual matching of settings and entered data between the fields, such as laundry preferences); inconsistent information on critical things like service pricing and order minimums; missing user instructions at critical data entry steps (like entering a locker number); misspelled and ungrammatical content that is in desperate need of copy editing.