Tide Cleaners is the new dry cleaning and laundry service from the makers of Tide detergent.
At Tide, we've learned a thing or two about laundry. It's what we do. It's what we love. It's why we've earned your trust as America's number-one detergent. But our real passion is helping you get the most out of life. Which got us thinking... what if we got rid of laundry day all together? Simply download the Tide Cleaners app, grab a laundry bag, and press a button. We'll take care of the rest with the clean and care you've come to expect from Tide.
Drop off your clothes at a Tide Cleaners 24/7-accessible cleaning box. We'll notify you when your clothes are ready for pickup.
Tide Cleaners has cleaning boxes in over 300 buildings in Chicago, Washington D.C., Dallas, Denver Philadelphia, and Nashville. Boston and Cincinnati coming soon.
Tide Cleaners has been featured in CBS, USA Today, Crain's, Chicago Tribune, Red Eye, BuiltIn Chicago.
Formerly Pressbox and Tide Spin. Pressbox and Tide Spin merged in October 2018 and rebranded to Tide Cleaners in January, 2019.
Get started with Tide Cleaners and live a life without laundry.
Ratings and Reviews
Simple and Easy
I'm not entirely sure why all of the other reviews are so negative. I write software for a living, and I thought the app functioned well. It is only missing two things in my opinion; a way to easily cancel an order (maybe I missed it which is a problem in and of itself) and a way to mark an order as dry cleaning vs laundry. I felt uncomfortable leaving the company to decide whether to launder or dry clean my shirts. I've experienced a company ruining some of my shirts before. Hence my hesitation. All of this being said, my first experience was a success. Their notifications were quick and timely. I received anything back on time. The clothes were in perfect condition. It was insanely convenient. I really think a few minor tweaks to the app would make this a home run.
Lost a $300 sweater gave me $3.40
Dropped off a bag of stuff that needed cleaned, and received a notice one of my items would be delayed because it needed extra cleaning time, because they improperly listed it as a scarf instead of a sweater. After nearly two weeks of hearing nothing and getting the rest of my order back I reach out to them to see where my sweater is. Another week of back and forth why they look for it, with me telling them over and over it’s a sweater and not a scarf, I was informed all I would be getting back is the cleaning fee (which I shouldn’t of been charged to start with bc they never cleaned the sweater). All while they fully acknowledge that they lost it, it’s on camera coming into the cleaning facility. Apparently if you still own clothing that isn’t for sale any longer, it means it has no value. So now I’m out a $300 sweater and several hours of back and forth, because apparently 100% cashmere black sweaters just aren’t made for them to find a comparable one.
Developer Response ,
Thank you for your feedback and we sincerely apologize for our failure in providing the excellent customer service we promise and you deserve. We will be reaching out to you again shortly. We'd love the opportunity to make this right.
Great, convenient service!
I love Pressbox! We switched to it because I was getting frustrated by how hard it was to get our clothes to the dry cleaners at any point except on the weekends. When I heard about Pressbox, I knew I had to try it. Not only is it convenient (I love being able to go whenever I have the time), the service is top-notch and the prices are good. They’ve taken great care of our clothes, the service has always been quick (and they send emails ahead of time when there will be service delays for holidays or special events), and the process for dropping off and picking up couldn’t be easier. When I think of the benefits of living in the city, things like Pressbox are at the top of the list!
With Family Sharing set up, up to six family members can use this app.