Welcome to the Pret app. Use it to pay with your phone, explore our menu, send treats to your friends, and get every 9th hot (or iced) drink on us. Dairy-free, wheat-free, veggie or vegan? It’s no problem, our app only shows you what you want to see. Simple to use and (we think) quite clever – it’s a little bit of Pret in your pocket.
• Pay quickly and easily with your phone
• Get every 9th hot (or iced) drink on us
• Find your nearest Pret… we’re never too far away
• Explore our menu, set your dietary preferences (and filter out allergens)
• Be the first to hear about new recipes and Pret updates
If you have any questions, please do contact us at pret.com/talk-to-pret (we’re always happy to chat).
Thanks for using the Pret App. Some minor bug fixes to make your app experience even better.
Ratings and Reviews
Unknown Charge/Great Customer Svc.
I liked the App until I just checked my credit card and was charged for a purchase I did not make. While it is convenient, because of this charge, I am not comfortable having my credit card linked to the App. Once the charge is taken care of, I am deleting the app. A free coffee is lot worth the headache.
Quick update, I misunderstood how Level Up works and my card was not mistakingly charged. Pret has awesome customer service. I sent a message via the app and received a quick response. I called customer service left a message and within minutes received a call back. Seeing the developer response makes me happy to know that Pret cares about their customers. I’m not deleting the app. I get amazing customer service at the Pret by my job. I’m super happy. Thank you Pret.
Developer Response ,
Hi there, so sorry about this. We'd love to look into what happened here, and make things right with you. Could you get in touch with us by tapping the account icon in the top right, then tapping 'Talk to Pret,'? Thanks so much.
Love the app
The app makes it easy to pay for purchase. No more change to carry around. It does not require toping up of fund for purchase which is to me, is an excellent feature. It also provide benefit to loyal customers without too much of a hassle through the the use of the app.
Add a favorites section and do points
I don't like to get drinks because I always drink water. You should change the reward system to points per dollar spent etc. to be more effective. I would definitely come to Pret more if you did that!
Also, please add a favorites section so that I can favorite all the items I've tried already so I know which items I have yet to try! 🤗
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.